Little SleepiesReviews of littlesleepies.com

At first I loved my little sleepies, affordable and adorable. However, the ethics of the company concern me enough to never buy again. During one of their design complain a few designs were made to reflect religious beliefs. Those posts at the comments turned off immediately. None of the posts had the comments turned off. For a company that claims to believe in equality, this was very disappointing. I will no longer be purchasing from little sleepies.

⭐️⭐️⭐️⭐️⭐️ Absolutely Amazing – Perfect for the Whole Family! I can’t say enough good things about Little Sleepies PJs! A friend highly recommended them, and we’re so glad we gave them a try. We managed to get our whole family matching sets, ranging from our 1-year-old to our 14-year-old, and the quality is beyond amazing. The fabric is soft, super stretchy, and incredibly comfortable—perfect for both sleep and lounging around. The best part is the sizing is generous, meaning the kids (and adults!) get plenty of wear out of them. We absolutely love matching as a family, and even our teenage boys enjoy wearing them, which says a lot! We ordered from the USA as we couldn’t find any company like this in England, and it was well worth

Poor customer service! I ordered many times before, been their customer for several times a year. Orders took a long time to arrive but I did not complained. This time, the order was not delivered even though I got email notification that my order has been delivered. Nothing in my mailbox or by my front door ( I have a ring camera, no delivery was made). I emailed little sleepies customer service, they assured me that they will be contacting the carrier and will resolve the situation. Few days went by, no package, no refund! I emailed them again, they informed me that package is probably lost and they can not resolve the situation. No refund and no items are ordered! Will not be ordering from them again! Calling my credit card to dispute this awful little sleepies customer service issue!

I used to be a fan of Little Sleepies as they had cute prints and I spent $$$ on a lot of orders. I finally reached out to their customer service team about one order (asking to swap an item that I gave as a Christmas gift to a larger size even though it was past their 30 days and I admit I did purchase it awhile back because it had been a gift. The item was still in stock). I wasn’t asking for a refund… I wasn’t asking for money back. When I’ve literally spend thousands with a company and never a return (so this was my first outreach), asked to make this size swap as the item was unworn, with tags and still in stock. No go. They recommended to us to try and sell it on one of the reseller websites. This request, even though outside of their normal T&Cs, would cost them nothing but would create a customer for life or validate their customer relationship as again, I’ve spent a lot of money with them and this was my first and only request. I’ve worked in customer service for decades and there is a threshold you as a company make a decision of, “Do I allow this one time exception for the customer relationship/to provide a delightful experience or do I treat it a customer like a number as these are the rules?” They want to be a premium brand but lack the premium brand customer experience.

Terrible customer service. Even worse shipping. Ordered on November 29, the order wasn’t shipped until 10 days later on Dec 9. The ordered won’t be delivered until December 27th, missing Christmas which is the whole reason for the order. I would 100% not recommend this company.

I purchased Christmas pajamas from Little Sleepies last season, and after wearing them for only two months last year and once this season, I discovered a random hole on the side—not near the seam, just in the fabric. I reached out to customer service hoping for a resolution, but they were completely uninterested and offered no assistance. It’s incredibly frustrating to pay for a product that doesn't hold up and to receive such poor customer service. Definitely won't be purchasing from them again.

Beware: Little Sleepies will not tolerate any public criticism, constructive or otherwise. If you are a black-Friday-style shopper, this brand is for you. They hype new “drops” and folks literally stop work and pull over their cars and madly try to spend hundreds (some thousands) of dollars in the three minutes their preferred sizes are showing on the website, with items disappearing from your cart *while* you are trying to buy them. This is during the early access offered to people in their VIP social media group, mind you. Regular folks don’t stand a chance on the popular print releases. I love the actual product little sleepies makes but absolutely loathe their perpetual Black Friday business model. I usually buy “signature” print items because they are generally kept in stock as opposed to the “limited edition” ones they hype and throw to the crowds in small quantities to create a frenzy. In my experience (as a working single parent who ALWAYS has scheduled meetings during drops), trying to buy a limited edition item - especially the ones everyone wants - is an exercise in frustration. To top it off, there are no item purchase quantity limits on their website. This means scammers can come in, buy 50 sets of a hot item and immediately hawk it for 2-3x the price on private platforms. You can better, Little Sleepies. And constructive criticism - especially from a longtime customer - is legitimate. Your social media team is deleting reviews and “warning” customers if they voice anything but the review you want.

I ordered a pasta pajama set in sizes 3 and 5. I was sent a confirmation for a unicorn set in sizes 4 and 18-24 months. REALLY???