Our lives are the sum of a million little moments, and we believe every single one has the potential to be extraordinary. That’s why we design products that spark smiles and inspire togetherness — with craftsmanship and community at the heart of everything we do.
Little Sleepies (littlesleepies.com) has 33 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
Also known as
littlesleepies.com
Website
littlesleepies.com
Category
Clothing & Underwear
Location
Los Angeles, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 24% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The quality and comfort of the sleepwear and blankets is fantastic. The customer service/order placement is abysmal. During a large sale I placed two orders. One for a villains blanket and pajama shorts and one for a balloon animal blanket. Based on the tracking information provided the orders were shipped together, except I only received the balloon animal blanket and the shorts. When I contacted customer service they first said they were going to check on the shipping, when I explained it seemed to be a company mistake with packaging the order they said they could give me store credit or a refund because the villains blanket was already sold out. So it was their mistake and the sale was over, so there was no way to get a blanket for the original sale price. Very disappointed.
CR
Cecilie R.
Shipping is taking forever
I ordered a few tees from little sleepies. It's been a week and a half already and none of my order has shipped yet. Already not impressed. If they ever get here I'll update this with my opinion.
Response from Little SleepiesMay 5, 2026
Thanks for sharing this feedback, Cecilie! We were happy to look into this for you. It appears you placed your order on 4/30/26 and it shipped yesterday, 5/4/26. Our current processing times out of our warehouse are 2 to 4 business days (M-F), and you can find this information here: https://little-sleepies.gorgias.help/en-US/when-will-my-order-ship-144232. We would consider your order within our expected turnaround times as listed on our site, but of course if you have any additional feedback or concerns, please feel free to reach out to our customer support team at [email protected].
MM
Maegan M.
Disappointing customer service
The customer service is severely lacking. My order was cancelled and I missed out on the original products I wanted. They claim I was flagged for fraud and placed the blame on my payment information however I was able to place another order(for different items) with the exact same payment information. I originally reached out expecting a sincere apology and instead got essentially “sounds like you resolved the problem, why are you complaining”.
All of the emails sound AI generated or copied and pasted from a script. They aren’t even signed by an individual.
Additionally, the quality has seemly gone down. Each pair of pajamas I order seems thinner than the last.
Response from Little SleepiesMar 20, 2026
Thanks for reaching back out! It looks like our team had a detailed conversation with you regarding your order cancellation, but of course, we're happy to recap that here.
We are so sorry for any inconveniences the fraud flag may have caused you, and rest assured, our answers are always coming from real people. If you scroll to the bottom of our emails, it will state the agent's name near our Sleepy Eyes logo. That's who you're speaking with!
Per our previous messages, our team does not have specific information regarding why your order was flagged and canceled. Third party payment platforms are not immune to fraud, however, and we always recommend making sure your account is secure.
Tech issues can also cause flags, such as high risk internet connections, web proxies or IP addresses that are flagged in our system.
It looks like you were able to fix whatever was causing this issue, however, and your most recent order was accepted by our system, so it looks like this issue was solved!
If you have additional questions, don't hesitate to reach out to our customer support team at [email protected]. They're standing by to assist!
Warm regards,
The Little Sleepies Team
KE
Kent
Good and bad
While I've ordered these before and my granddaughters really love them, their order fulfillment and shipping process is atrociously slow, thus the two star rating. Product is great but service is abysmal.
EL
ellen
Horrible customer service
Horrible customer service. Can’t reach anyone by phone or email. They charged my card but I don’t have the merchandise
GM
Gabriella M.
Half the time you won’t receive your order
Products are okay very soft and stretchy and if they last will fit for a long time. Consistency in the material and sizing varies, some feel paper thin and those do rip very easily, some feel thicker and have lasted. The size of the wrist and leg holes very as well, on the same size, some are very tight and some are more comfortable for my son. My main issue with this company is their shipping. Since May I’ve ordered from them a total of 8 times and half of them I’ve need to contact them because they never arrived. They have replaced them or refunded me, but the popularity of the products may result in you not actually receiving your order. Shop with caution.
