Little SleepiesReviews of littlesleepies.com

If I could give this company a 0 Star I would. I have ordered from them in the past but this was the icing on the cake. They dropped a collection today at 11:55AM. I checked out and purchased my items at 11:55AM on the dot exactly when they dropped it. Clearly they allowed more to buy than what was in stock because after I purchased I received a confirmation email and order number and was charged and everything. Then 2 hours later I receive a email that they refunded me and cancelled my order. So I emailed them, messaged their chat and everything. I got no response so I took it to Facebook and when I started posting about it… THEY SUSPENDED MY ACCOUNT. My sister in law went on there to help me and they ended up suspending their account… AND THEN they went into their system and canceled any ones order related to me/ helping me. They canceled my mother in law and my sister in laws order. When asked why they said “it flagged fraud but they can’t prove it due to their policies” LOL this company is ran by a childish person with ego/ anger the size of their overpriced CRAP! Do not buy from them!! Instead of being honest as to why they cancelled my order they started being petty and deceitful. I will be shopping elsewhere now. ***UPDATE AS OF 3/18/26*** They have tried to cover their butts by saying my purchases were "Fraud" (Mind you I have ordered from them before and I also used my SHOP PAY account which I have never ever had a problem with) - there are numerous reviews just like mine that have mysteriously been "fraud" or even deleted to keep their shady business going.... All they had to do was admit that they allowed too many orders for what they had in stock but instead they blocked me on FB, blocked my SIL, blocked my MIL and have suspended all of our accounts due to "fraud" My SIL and MIL have purchased from them multiple multiple times - I also reached out to SHOPIFY directly and they said my purchase did not flag fraud on their end... and that if a company did get a fraud alert they are able to reach out and ask before cancelling... They are 1000% using the fraud excuse to cover it up... Like I said I will be ordering from other places... Posh Peanut is great, Charlies project has the cutest bamboo outfits and the price is much less! Its sad its gotten to this point.... I hope anyone who is thinking about ordering from them goes another way.

Zero customer service. If you need help with something Little Sleepies just does not respond or have reps at all apparently. I trued emailing 3 dufferent times over a month. Terrible to spend a good amount of money and need to swap a few sizes and not be able to get anyone to contact you back. When all items were originally purchased only a couple were market final sale on they're site. When I tried to return a few items all my items were all of the sudden showing up as final sale on my order and return item page and the system would not allow for exchange or return. Definitely sketchy, and nobody to discuss this with. Products themselves are just ok, not worth the hassle. There are other bamboo soft pj companies online that are better quality and much better customer service. Go somewhere else!

While I've ordered these before and my granddaughters really love them, their order fulfillment and shipping process is atrociously slow, thus the two star rating. Product is great but service is abysmal.

Horrible first time experience. Ordered two items for my newborn for Christmas. They never arrived, but I got an email saying they were delivered. I contacted customer service. They said they’d make a one time exception and replace my order. But the items I ordered were out of stock. So I asked for a full refund instead. They said unfortunately once the carrier marks the package as delivered, there’s nothing they can do. They’d only offer me store credit as a “one time courtesy.” What kind of company treats new customers this way? Why would I lie about never receiving a $45 package? I will absolutely never shop here ever again. I wouldn’t do it either unless you hope to get screwed over.

Horrible customer service. Can’t reach anyone by phone or email. They charged my card but I don’t have the merchandise

Products are okay very soft and stretchy and if they last will fit for a long time. Consistency in the material and sizing varies, some feel paper thin and those do rip very easily, some feel thicker and have lasted. The size of the wrist and leg holes very as well, on the same size, some are very tight and some are more comfortable for my son. My main issue with this company is their shipping. Since May I’ve ordered from them a total of 8 times and half of them I’ve need to contact them because they never arrived. They have replaced them or refunded me, but the popularity of the products may result in you not actually receiving your order. Shop with caution.

This is the second time I have purchased from Little Sleepies. My recent purchase had a tiny hole in it. I contacted them and they sent me a replacement. The customer service was quick and went above and beyond. I will continue to purchase and recommend this brand to others.

I was sent a defective item and attempted to contact customer service via both phone and email almost every day for a week and a half. I unfortunately did not hear back and little sleepies has since lost my business. If you're going to spend money on high-quality bamboo pajamas, definitely go elsewhere. It is not worth your time, effort and hard earned money when their customer service doesn't have the decency to even return a phone call or email. Your business is not important to them and I will be making sure all my friends and family know this.