Little SleepiesReviews of littlesleepies.com

Purchased items during Little BIG Sale which were NEVER received. Tracking shows items took a trip across the country and back again. Now sitting idle at location in Illinois. Little Sleepies unwilling to help or send replacement items. Offered a credit to account and 15% discount on purchase. What about same price paid during BIG sale? Nope. They said sale was over. Is this some type of gimmick? Is Little Sleepies somehow able to manipulate fictitious tracking during such a sale then customers actually buy at only 15% off? Trust in this company is little to none.

My package never arrived ($125 worth of clothing). Almost 30 days after I originally purchased they told me to contact my local police even though UPS did not finish their investigation, and provided no evidence a package was actually delivered: "Thank you for checking back in and letting us know you have yet to receive this package! The carrier is still conducting its internal investigation; unfortunately, they have not yet been successful in recovering your package. Based on this information, we are now considering your package a possible case of mail theft, and I am so sorry that you’ve experienced this complication in the delivery of your order! I would highly recommend filing a report with your local police station to put the area on their radar, as well as informing any local neighborhood groups of this activity to hopefully help prevent this from occurring again. again so sorry that you've had this complication with the delivery of your package! We definitely understand and appreciate how difficult a situation this is and want to do what we can to help. Unfortunately, once the carrier has confirmed that a package has been successfully delivered to the address on the order confirmation, there is typically not much more we can do. However, in this instance, as a one-time courtesy, we would be happy to offer you store credit for the total amount of this order rather than a replacement. Just let me know if you would like me to get that process for store credit started!" Accepting this would e prevented me from disputing this with my credit card company. No thank you. Little sleepies is a garbage company.

The quality and comfort of the sleepwear and blankets is fantastic. The customer service/order placement is abysmal. During a large sale I placed two orders. One for a villains blanket and pajama shorts and one for a balloon animal blanket. Based on the tracking information provided the orders were shipped together, except I only received the balloon animal blanket and the shorts. When I contacted customer service they first said they were going to check on the shipping, when I explained it seemed to be a company mistake with packaging the order they said they could give me store credit or a refund because the villains blanket was already sold out. So it was their mistake and the sale was over, so there was no way to get a blanket for the original sale price. Very disappointed.

I have been a long time buyer of the company since 2022. They blocked me for absolutely no reason. They did not respond to my emails nor my messages across their different platforms. As someone who has placed many orders weekly from this company, I am appalled at their business. I have never even returned any item before. Zero emails marked for “fraud.” No issues with delivery. No complains prior. However, they chose to block me for zero reason. I will no longer be spending my money nor my time with this company. There are better companies out there I’d rather support.

Very disappointed in both the quality of the product and the way Little Sleepies handled this situation. We purchased a pair of children’s bamboo pajamas in a future size for our daughter, which many parents do. After less than a month of sleep-only wear, the pajamas developed holes in multiple locations. My daughter does not play in her pajamas, and we own several other Little Sleepies pairs that have been worn weekly for close to a year and still look far better than this pair. Customer service repeatedly dismissed the issue as being caused by how the item was cared for rather than acknowledging the possibility of a defective or unusually fragile product. They refused any accommodation because the order was outside their 90-day window, despite the fact that the pajamas were minimally worn and only recently used after my daughter grew into them. What was even more concerning was that I submitted honest negative reviews regarding this experience on both social media and their website, and they were removed or never published. Meanwhile, the product page continues to display overwhelmingly positive reviews, despite many negative experiences being easily found through independent Google searches and external review platforms. No matter the price point, customers should not expect children’s pajamas to fall apart after minimal use, nor should they expect honest negative feedback to be filtered out. Based on this experience and the number of similar complaints I later found online, I would strongly encourage consumers to do independent research before supporting this business

I ordered a few tees from little sleepies. It's been a week and a half already and none of my order has shipped yet. Already not impressed. If they ever get here I'll update this with my opinion.

The customer service is severely lacking. My order was cancelled and I missed out on the original products I wanted. They claim I was flagged for fraud and placed the blame on my payment information however I was able to place another order(for different items) with the exact same payment information. I originally reached out expecting a sincere apology and instead got essentially “sounds like you resolved the problem, why are you complaining”. All of the emails sound AI generated or copied and pasted from a script. They aren’t even signed by an individual. Additionally, the quality has seemly gone down. Each pair of pajamas I order seems thinner than the last.

If I could give a zero I would. We have purchased alot from this company and all of a sudden they have blocked our entire family for purchasing anything. They blame it on our cards, however we have tried over 10 different credit cards across our family and they just continue to cancel our orders. Now I feel like it is discrimination against our family.