LitfarmsReviews of litfarms.com

Response from LitfarmsSep 9, 2026

Benjamin — four orders in, ending with three ounces that looked, smelled and tasted identical when they were meant to be three strains. That's the most serious thing in your review and we take it seriously. We're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can trace those packs.

Response from LitfarmsSep 9, 2026

Kevin — you upgraded to VIP and got worse prices and product that didn't match the photos. That's the opposite of what a membership should do, and we're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can look at your membership, your recent orders, and what actually arrived.

Response from LitfarmsSep 15, 2026

Frank — twelve orders in, and you're pointing at the time before it reaches USPS rather than blaming the carrier. That's a precise diagnosis and it's ours to fix. Eleven days isn't acceptable. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can look at your dispatch times.

Response from LitfarmsSep 15, 2026

Bear — brown, stringy flower with no smell means it was old before it shipped, and twelve days on top of that is the wrong end of both problems. Please don't write off the $54. Email [email protected] from the address you ordered with, and attach a screenshot of this review, and we'll sort the refund without making it a headache.

Response from LitfarmsSep 9, 2026

James — seven days with no product and no tracking is not acceptable and we understand why it reads as theft from where you're sitting. We're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, as soon as you can so we can locate the order and resolve it rather than leave you waiting.

Response from LitfarmsSep 9, 2026

Sharon — thirteen days as a repeat pattern, with the order not leaving our facility for a week, means the problem is our processing rather than the carrier. We're sorry, and thank you for saying it plainly. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can look at your order history.

Response from LitfarmsSep 9, 2026

Heidi — three emails without a reply is the part we're most sorry about. A delayed label is fixable; silence after you asked about it isn't defensible. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can find those messages, locate your order from 6/11, and get you a straight answer.

Response from LitfarmsSep 9, 2026

A week with priority shipping paid and no delivery, and support unable to help when you asked — we're sorry, that's a poor first and last impression. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can trace the shipment and review the priority charge you were billed for.