liquorstars.comReviews of liquorstars.com

Please avoid Liquor Stars, I placed an order ~$1,200 on 4/15 and requested a shipment update on 4/17. They responded on 4/17 stating " Hello! Your order will be shipped tomorrow!" I followed up on 4/21 requesting a status and was informed my order had not shipped, based on the delay and fraudulent email provided earlier in the week stating my order would ship on 4/18, I requested a cancelation with full refund. Liquor Stars stated they will impose a 15% fee to cancel the order. I strongly recommend everyone avoid this company, they stopped responding when I provided screenshots of the chat and copies of their emails.

Got told lies, did not ship in time promised, stories changed over and over, rude and belligerent ownership...products may be fraud and not real. Do not buy. The moment you order, they will screw you over in every way possible.

I emailed to ask for shipping info. They replied it would be shipped "tomorrow". Then, they didn't even create a shipping label until two days later, and now, yet another day later, the item has still not been shipped. Terrible order fulfilment and meaningless customer "service". Stay away!

Purchase an expensive bottle of rare bourbon on March 6. After multiple days of hearing nothing, I emailed to ask for shipping info. They replied it would be shipped "tomorrow". Then, they didn't even create a shipping label until two days later, and now, yet another day later, the item has still not been shipped. Terrible order fulfilment and meaningless customer "service", but I did finally receive the product I ordered and in good contition.

Ordered expensive bottle of whiskey on Feb 22nd. 3 follow up emails and I get a tracking number finally. March 4th and tracking still shows "Label Created". I don't know what their scam is but do not order from this place.

Absolutely horrible experience. I ordered in early January for Valentines day. ONE of the 5 bottles I ordered finally arrived on Valentines Day about 8 PM. Well over a month to deliver one bottle. Still waiting on the rest to arrive. Communication is horrible. Was supposed to ship from San Diego County and sent from Memphis TN. Contacting the Liquor board next. Worst of all a $1000 bottle of whiskey was shipped in a Blue DEF Chemical bottle. Save yourself the time and headache, order somewhere reputable.

This company is a scam. Product arrived in a crushed box with dirty fingerprints all over it. They said they would give me a credit or send me a new box. Have asked repeatedly but nothing. Do not do business with them.

Scam. Owner is a young guy, Noel. Bottle arrived damaged and spilled. Owner Noel admitted knowing the bottle was shipped defective, and sent it anyway. I Never received the 2nd bottle that I had ordered. Never refunded the money to cancel the order. STAY AWAY. This was a $10,000+ in collectors bottles. Some would argue this is intentional and possibility criminal fraud/scam.