liquorstars.com is listed under Beverages & Liquor.
liquorstars.com (liquorstars.com) has 147 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Bill B.
They dont ship on time, they dont answer the phone or text system, they keep you money and dont have answers. If you are lucky enough to talk to someone they are RUDE!!! I have waited 2.5 weeks and still no order after spending $500
Danessa F.
This is a fake company. It’s not legit. I’ll be reporting to my credit card today. Their phone system is conveniently down due to maintenance and nobody responds to my email. A shipping label was made but nothings happened since July 3. I paid for expediting still heard nothing. They’re definitely a scam.
Andrew
Wouldn’t process a cancellation. Had to dispute via CC.
Eric
This company needs to be put out of business. PERIOD!!! Awful customer service. They failed to ship a $900 bottle of whiskey. I have to now dispute the CC charges. Their shipping sucks as well just all around garbage. I should have looked into them before I made a purchase.
Jeana G.
Ordered two bottles of bourbon. Shipped only one. Emailed six times over two months and finally had to submit a dispute to credit card company. I’m sure any positive reviews are fake.
David in M.
Use caution! I ordered a couple of high end whisky’s from Liquor Stars because of the amazing price as a gift. I had plenty of time (almost 2 months) before the event so I figured I was good to go. When I realized that the shipment was getting closer to my required date I started to message them and would get “it’s shipping Monday” or “the warehouse is packing it tomorrow“. I asked for tracking and the printed a “dummy” UPS label but it never showed as shipped. Finally I told them I was interested in ordering several bottles that totaled over $3500 and like magic my order left the warehouse in a couple of days. It arrived late so I had to scrambled for a replacement and needless to say I never placed the large order. I did a google search on the store and looked at the street view and it’s some janky shop in a California strip mall. The person running the web operation is Noel and I think (not sure) acquires the bottles through a five finger employee discount and that’s why it takes so long (he has to wait for the opportunity to acquire). I did receive my correct order. Not willing to risk my money again. Use this site with caution. Also, the reviews on the site are by bots and anything less than 4 stars is removed by Noel. Good luck!
Diane H.
All items sent out of $644 were incorrect and ALL attempts (and there have been numerous) have not gotten me anywhere!!!!! Don’t throw away your money and save yourself serious headaches
Catherine M.
I ordered 3 bottles in January, only received 2. I've written to them several times asking about the missing bottle and was assured it was going to be shipped out on Monday but Monday never came. I've asked for the $90 for the bottle back and they've just stopped responding. I'm sharing this every place I can to tell people to not allow yourself to be scammed by this place. I gave them 3 months and multiple chances to make it right and they've failed. I was nervous to order liquor online and this is exactly why. Awful experience!
