liquorstars.comReviews of liquorstars.com

Submitted an order a month ago. A week after submitting the order I received a text message from a guy that claimed he'd deliver the order on Monday. I assumed he meant the coming Monday (3 days later). I replied enthusiastically thanking him for the update (you can reply to the text message). 3 days after Monday I replied again to the same text message asking for clues. They replied with a UPS tracking number that has been showing the same response for 3 weeks now : "UPS doesn’t have possession of the package yet. Estimated delivery date will be available as soon as we get the package." I wrote an email replying to the address that sent me the confirmation order explaining that I want to cancel my order and want a refund. I'll update this review in a few weeks. So far I'd recommend not to order from this company.

I have ordered from this company multiple times and I will continue to do so. The customer service is great and quickly responsive. My order always comes in really fast and always packaged really well to make sure the bottles stay in perfect condition. I would definitely purchase from Liquor Stars!

This is the best store I’ve ever ordered from! The fastest delivery time and the liquor is real! Love the name liquor stars too…keep up the great work.

I ordered/purchased an item and then I emailed Liquorstars to get more information. They responded immediately with a response. Then, I immediately again reached out via email to cancel order, less then an hour after making the initial order, and they did not respond. I emailed 3 times over a 24 hour period and they still did not respond. I notified the 3rd party platform, facilitating the order, and they stated they would dispute the order. A few days later the delivery company sent notice the product was on its way. I am still waiting to see what will happen but this company is not ethical and underhanded. I will never deal with them again. Buyer beware!!!

I would strongly caution anyone against doing business with Liquor Stars. My experience with order #23902 has been an absolute nightmare from start to finish. After placing my order over a week ago, I was repeatedly promised shipping updates that never materialized. Every time I followed up, I was met with vague assurances and outright falsehoods about when my order would ship. Finally, after much frustration, my order was canceled without so much as a proper explanation or an attempt to make things right. The dismissive tone in their communication—'We already canceled your order. Have a good day.'—is beyond unprofessional and frankly insulting. I’m left wondering if this is even a legitimate business or just a scam operation preying on customers. This level of disrespect and disregard for paying customers is unacceptable. Buyer beware—this company is the epitome of bad service, and I would never trust them with my business again.

I am a long time client who will be the first to admit that they are not always the fastest in terms of delivery, but their prices are great and it all eventually gets there. You just need to be a bit more patient with them given their size and pricing. Everything I have ever ordered has been delivered.

Horrible, do not buy from them. Ordered a bottle of expensive bourbon and it’s gonna take almost 19 days to arrive. They didn’t even ship it for over a week. Waste of money

They don’t respond to the info email. They ripped me off! I bought 3 bottles of Eagle Rare and 3 Blanton’s. They shipped me 3 Eagle Rare and 3 Buffalo Trace. Zero response despite multiple attempts to contact. Scam!