The positive reviews on this site are ALL
bullshit and fake. This is a scumbag company that’s a pure scam. Unfortunately, you can’t give them zero stars. STAY AWAY or get fleeced.
NO
noname
Avoid This Site — Terrible Service and Zero Transparency
Please note that this review is based on my personal experience. Others may have had different experiences, so take this as just one individual's opinion.
First of all, this site seems not not actually have the items in stock. It seems they try to source the products after an order is placed, and this process appears to be inconsistent. From my experience, shipping takes at least two weeks after purchase—even that is considered fast. For the high-end whiskies I usually purchased (mostly in the $800–900 range, occasionally over $200), it often took more than four weeks to receive the items.
Another major issue is the complete lack of transparency after the purchase. Emails go unanswered, and they never pick up the phone. I was only able to get in touch with someone related to the site via text through the number (619) 757-7571. However, this person never disclosed their name or role, yet occasionally sent me “good offers” for high-end whiskies and negotiated prices—all only via text. Calls were never answered, and texts often went ignored for days, then suddenly I'd receive a response out of the blue. There was no consistency or transparency in the process.
They frequently say things like “it’ll ship tomorrow” or “it’ll go out Friday,” but not once did they meet those timelines. Their messages constantly changed, and the status updates rarely matched reality. In one case, they even generated a tracking number, but the actual shipment didn’t go out until 2–3 weeks later.
Packaging is also highly unprofessional. They use leftover scrap paper or what looks like recycled trash as cushioning material. Thankfully, the whisky arrived intact, but still—it was far from professional.
In some cases, the item delivered wasn't even what I ordered. That led to additional hassle with refunds and back-and-forth disputes.
In conclusion: this is not a scam site in the sense that they never deliver, but it was one of the worst post-purchase experiences I’ve had. The process is unclear, the timeline unpredictable, and the customer service practically nonexistent. No matter how low their prices are, I personally will never order from them again. There are plenty of other sellers that may charge a bit more, but offer far better service and reliability.
If you're someone who cares only about low prices and doesn't mind waiting an uncertain amount of time with minimal communication, then this site might suit you. But if you expect transparency, responsive support, and to receive your item within two weeks, I would not recommend here.
RW
Richard W.
Too good to be true
Ordered two bottles of rare bourbon. Waited for weeks. Slow and vague responses. Told me it was shipped but all they ever did was create a UPS label. Classic con — they must have sold my bottles to someone else for more money. (Their website still lists those bottles, but at a much higher price.). Very squirrelly operation.
CO
Consumer
It’s been close to a month and my…
It’s been close to a month and my bottle was personally engraved. It’s starting to worry me!! I hope this isn’t a scam.
RD
RDE
Best Bourbon Best Price
Best Bourbon selection and price on the web. Ordered some very rare bourbon for my retirement and liquor stars came through Slight delay getting all 3 bottles but received all of them within two weeks from order date.
Will order again from them
Trusted seller
AW
Anthony W.
on 28 feb ordered a bottle of macallan…
on 28 feb ordered a bottle of macallan sherry cask single malt scotch whiskey. after 4 days they sent my order to shipping dept. thhey charged me $12.75 for insurance and $42.00+ for shipping. to make matters worse the sent me double oak instead of sherry cask. i deal with blackwells who charged me $.98 for insurance and $28 for shipping 5 bottles. i would go to AA before i would buy anything from this outfit. horrible service. stay away from them
RC
Ronald C.
Been waiting a year
Been waiting a year, took my money never shipped and won’t answer emails. Randomly answers on chat and says they will request a refund. Last response 6 months ago
AB
Anderson B.
Missing item / No customer service
Bought 2 bottles of the same bourbon from these guys and when it finally got delivered 5 weeks later, I only got one bottle. I tried to call them multiple times, but their phone doesn't work. Emailed and never heard back from them. It's been weeks now. Most likely lost my $280. If you're going to order liquor online, use the companies that are reputable even if they don't have it in stock, it's worth waiting than trying someone new and have a headache. Lesson learned. Never ordering from these guys again.
