Liori DiamondsReviews of lioridiamonds.com

love this ring. It is one of the prettiest rings i own. the diamond is a beautiful blue-green.

My ring was top quality as promised! This is our families 2nd purchase and I would not buy anywhere else.

Great service, quick turnaround with questions and an amazing ring to be loved forever! A special thank you to Diana for all her follow ups and even after hours assistance! Will definitely recommend to my friends.

I purchased an engagement ring from Liori Diamonds in April 2016. I fell in love with the ring over the internet and spoke to the staff several times. I paid $16,000 cash for my ring. I purposed in October 2016 and noticed immediately the center stone was loose. I sent the ring back to be fixed. Within 3 weekd I got the ring back from Liori and within a few months my center stone was loose again. I sent my ring back for 4 weeks and they had to custom design a new setting to avoid this from happening again. Well, In July, I went to the beach and one of my side diamonds in my channel of the ring fell out. They requested me to send the ring back to be fixed. They had my ring for 4-5 weeks and claimed to have fix my ring. The day I received my ring I couldnt believe what I saw. DAMAGE! They put a gouge in my gold, my ring was bent and not a perfect circle anymore, and the diamond they replaced was sunk in. I called immediately crying telling them they did damage. They asked me to send the ring back again and they would fix it. After having my ring for 5 weeks they shipped it back to me saying it was repaired. It wasnt. As a matter of fact, they didnt even attempt to fix it. They just hung on to my ring for 5 WEEKS for no reason. When confronted they told me they expunged the profit made on my ring and couldnt repair it even though they damaged it to begin with. I gave them a negative review online and they emailed me telling me my lifetime warranty is now void due to the negative review. I had to go pay $2000 out of my own money to have my ring repaired at a REAL jeweler. I asked them to split the cost and they declined. The point of the matter is they damaged my ring and they are the ones declining to pay to fix it. Yes my ring was perfect in the beginning but after my Centerstone fell twice and then one of my diamonds in my channel I wouldn't say that my ring was perfect anymore. They can say I am trying to blackmail them or whatever makes them sleep at night but everyone knows the truth on how they have handled the situation. I have over 60 pictures to prove what they have done to my ring since the day I bought it . Please take my word for it this company sucks

Diana made my purchase at Liori Diamonds so much easier than I thought it was going to be. She did everything and more to help me pick the perfect ring for my fiance! When it is time to upgrade her ring I will definitely go directly back to Diana at Liori to help! What an amazing place!

Excellent quality and even better customer service.

I was recommended Liori Diamonds from my brother. He purchased his wife's ring from here and I remember being stunned the first time I saw it. So when it came time for me to pop the question, I immediately went to Liori to start the process. From day one, Avi and Diana were very responsive, kind, and took my vision to help me create the most beautiful engagement ring I have every seen. Not only did they work within my budget, but they listened to the tweaks I wanted to make to the ring while I was 3,000 miles away. My fiancé hasn't stopped staring at the ring for 6 months. People have been drooling over her ring and she still gets compliments from friends and strangers alike. I would highly recommend Liori Diamonds. Their professionalism and quality of work is second to none!

My husband and I were shopping for a five stone anniversary band to celebrate our 15th anniversary. We found Liori online and found a beautiful ring. We decided to purchase from this company. When the ring first arrived I looked at the Certificate of Authenticity and it stated the the Natural Diamond ring we purchased had been replaced with "Enhanced Diamonds". I took my ring to a local jeweler and he informed me these are stones that are poor quality, should not be around heat and cannot even be professionally cleaned without damage. We were so upset with this exchange. I immediately called Liori and went back and forth for a number of days and phone calls. Finally the owner admitted to sending the wrong ring and agreed to make it right and send us the Natural Diamond ring we actually purchased. We received the ring in March 2016. I was pleased and wore it on my hand every day, as you would any wedding band. I take very good care of my jewelry and work as an educator. I felt good knowing the ring had a Lifetime Warranty as any quality diamond ring should! Well nine months later, one of the diamonds fell out of my ring. I called Liori to find out how this could have happened and what to do to activate my Life time warranty. I was informed it is a LIMITED LIFE TIME WARRANTY and DID NOT COVER a NINE MONTH OLD DIAMOND RING. I thought diamonds were forever, well Not FROM LIORI!!!! I spoke to the company and they told me to send the ring back and fully insure it. I spent an additional $60. to send them the ring. They called and said that after examining the ring it would cost me ANOTHER 400 dollars to fix. I asked about the warranty and the owner told me it was my fault the diamond fell out, not their setting!! He said I may have pulled the prong loose on a sweater! I said, I have had my engagement ring on for 20 years and have never had an issue. After only NINE MONTHS this ring fell apart and there was NOTHING they could do to help me. Please do not order from this company. Go to a business the honors a warranty and actually stands behind their craftsmanship. LIORI was any EXTREMELY DISAPPOINTING and EXPENSIVE EXPERIENCE. Steer clear of them online! *** I will gladly send them my proof of purchase. I was in touch with them within the last week. I wonder why they are pretending they don't know who I am. I bet you can guess!!