LingoReviews of lingo.com

Tried Lingo glucose monitor. Like it wanted to reorder. Order is repeatedly cancelled due to billing address being different than deliver address. Did not stop them from charging my debit card which still shows pending. Changed the delivery address to match billing address. Didn't work. Called and emailed repeatedly over a week. Spent hours with emails and talking to customer service. Promises made like " I have changed the address and it will go through" to "I've escalated to our finance pet and they will email or call you once the order is processed" not call no email...not one promise kept. Spent 26 minutes on phone last time only to have them put me on hold for 7 minutes then just disconnected. Absolutely horrible service. DO NOT BUY THIS PRODUCT not bc of the product but the customer service.

Never have a person write directions who was either part of the development team or trained by same. It appears they didn’t use focus groups to prefect its use for the common individual. Most of the manual appears to be a lawyer’s dream job. I personally hate the self serving , canned support dialogues. Issues - I’m assuming that to see “yesterday” you push the yesterday arrow? How about reviewing your week? Got yesterday a few times. Good luck on past week. It would be nice if you could reliably pull up either or any beneficial data without being on the development team. In short, providing a video link showing how to operate each step to open the various data information retrieval ports would be necessary. More importantly when it doesn’t open how to verify what’s wrong. I’m going to try to save my 2 weeks, but I have no idea what it will look like or if I get it at all based on my experience with it thus far. I looked online and here’s the product team director speaking too fast, sounding like a man selling a stolen car. So I’m not impressed and I’m looking for another brand with better reviews. Carl Urban

I’ve just wasted an hour trying to place an order with Lingo. I tried paying with multiple credit cards and the checkout/software repeatedly hangs, so the payment can’t be completed. What makes it worse is how difficult it is to get customer support — there’s no realistic way to get help when the system is failing. In the end, I gave up and went elsewhere. The payment flow needs fixing, and customer support needs to be accessible.

My first biosensor stopped working within 24 hours. I got an error saying to contact them for a replacement. I have contacted them via support email and chatbot over 5 times in the last week and a half. Each time I got a confirmation acknowledging my email, and never heard back from anyone to send a replacement. It was a waste of $50 dollars, simply down the drain. If you’re considering using them, don’t.

Three emails concerning my first sensor (of two) falling off on the third day have gone completely unanswered prompting me to cancel my subscription. I used Levels/Dexcom for 2 years and any concerns (bad sensor, bleeding) were addressed promptly and satisfactorily. Unfortunately, Lingo is either too busy or doesn't care to respond.

I have been with Lingo for about 2 months. I ended up cancelling my subscription because I went through about 12 biosensors. They would work for a few days then quit. They will replace them but I just got tired of calling every few days. This should be pulled off the shelf and stop business

I was very happy with the first biosensor I purchased, and it worked like a charm. when I went to replace it, with anew one it would not work: “biosensor incompatible.“ I thought perhaps it was a malfunctioning bio sensor so I used another one that I had purchased and same problem. I wasted two biosensors trying to get it to work. Each one was “biosensor incompatible.

Adil Ray is about the worst host you could pick for this show. He is patronising and has nothing original to say.