lighttrends.comReviews of lighttrends.com

I ordered £2800 odd worth of lights, some of them were unsuitable but they refuse to refund me. They are impossible to get hold of, service is shoddy and once they’ve done the sale and sent you the goods, they wash their hands off anything that might come up. There is no thought of keeping customers for getting future orders. I’ll never ever use them again.

This company accepted $4455.10 for 2 chairs from me and strung me along with bogus promises. They lied and lied over chats and emails my furniture order would be delivered and attributed the delay to Arteriors, I finally called Arteriors and was told the item had been discontinued. Yet, ‘Emerson Cooke’ from Light Trends (with an address of a lighting shop in a strip mall) emailed me and assured me my two chairs had been specially reserved for me and would be shipped soon. When I finally demanded my money back via email, I received no more communication from ‘Emerson.’

I ordered lights on January 13 and have not received my order even though they replied that IO would receive them ten days ago. In trying to follow my order they have not send me a link to change my password as promised. I'm starting believe like many who have posted that this a poorly managed company unable to meet their customer promises. My only advice would be to find lighting products somewhere else.

Must be a scam site. Like everyone else it seems, I placed an order Dec. 14th. Finally enquired about shipping was told it would ship Jan 13th, a Saturday lol. As of yet Nothing. Frikken scam site DO not use.

Same as many of the other reviews. Placed order and received confirmation email. No further information so contacted live chat and they stated they didn't have product so refunded money they had already charged my credit card. Unable to send email as that part of their site doesn't work

Placed an order and credit card was billed but received no confirmation or further information. Attempted contact by phone and via customer service email, but received no response. Did not receive shipment notice until credit card company threatened to stop payment 6 weeks later.

I was surprised by these reviews I have made several larger order with lighttrends. Best prices and I am always able to reach customer service on their live chat every very late at night. My latest order from Arteriors just arrived in perfect condition.

I ordered a fixture, payment was debited in full. I cancelled the order before it was shipped and was told I would get a refund. Still no refund, just a lot of bogus emails saying it will be done. This company isn’t registered with BBB and they have no phone in customer services. DON’T ORDER ANYTHING from them. They are SCAMMERS!