lighttrends.com is listed under Home Goods Stores.
lighttrends.com (lighttrends.com) has 37 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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customer
RUN! Like everyone else I ordered a light and never got any information. Reached out after 2.5 weeks and they said the light was running 2-4 weeks and would provide an update. Never got an update. Reached out multiple times for an update and nothing. It's been over 6 weeks and I can't get a response.
Jean W.
Ordered a light in July 2023. Paid Lighttrends $375. Never received light. Got excuses when I chatted with them - “back order”, “shipping next week”, etc. I requested a refund and the excuse is now that “we are Processing your refund”. Emerson will no longer respond to my chat when I reach out to see where my refund is. Have never had a company just take my money. Wish I’d read the reviews before I dealt with them. Be careful.
Sharla P.
Scam Artists! Over a year of promising delivery of a vanity. Then said they would credit my card and never did. Now they have dissapeared. I was even corresponding with the Owner. DO NOT ORDER FROM THESE PEOPLE!!
Shelley M.
Never received my order.. this company is a scam
TH
This is a scam!! do not order!! they will not send your product!
Race
Best prices with only humans on chat
AL
I wish I had looked at this website before ordering through Lighttrends. Same experience as other people. Ordered an Arteriors accent stool ion 4/28, was told it would ship in a few days. It never shipped. A month later I was told it was “definitely” shipping within 3 days. Again, never shipped, Six weeks go by and Emerson (who claims to be the “President” — but on Linkedin his profile shows he just graduated from college and works there part time in data entry, and is currently looking for a job) tells me it will ship “tomorrow” — but when I asked for a tracking number he ghosted me. Another week goes by and I called Arteriors and they said they do not have an order under my name. This business is a scam! DO NOT ORDER THROUGH THEM! I hope these fraudsters get sued and go bankrupt.
Race H.
I am a designer and have been making purchases for over three years. You cannot beat the prices! I am very happy and have had excellent support when there have been issues. I see a lot of reviews here complaining about timing but I know I get some products in less than a week but extra large chandeliers and furniture I know can take a up to month when things ship by truck. I just received an Arteriors Tilda chandelier really amazing. They said it will ship in about 4 weeks and it did. Then took 5 days travel time to Mass. with a delivery appointment. What really makes it for me is the live chat help. I get live help at all hours, really excellent tech support.
