LightingtheboxReviews of lightingthebox.com

I also found the product I had bought to be very shoddy. I wrote and asked for a returns label and eventually was offered a reduction of either 70 or 80% if I kept the garment, as it was expensive to return it to China (!!) I have complained to them about their customer service and will certainly not buy from them again. This has also happened to another couple of people I know - I also should have checked the reviews first.

Ik kocht een trui/sweater met Indiaanse motieven. Op de website wordt niet vermeld welk materiaal het is. De foto suggereerde iets van suède of suedine met mouwen van gebreide stof. Bleek in zijn geheel van dunne stof (acryl) met slechts een print. Absoluut niet volgens mijn verwachtingen.

Every item was oversized, of poor quality and lousy construction. In an attempt to get a return label, I was bounced from person to person in customer service. Most of the time no one even responded. Then I was told to ship the merchandise to China, at my expense, for a refund. The shipping charge was over double the cost of the clothing returned. They are the most unreputable and despicable organization in the industry.

Ordered a shirt, 2 weeks delivery, wrong colour, wrong design, poor sizing: Chinese rubbish...I'm stupid for using this website and if you do so then don't be surprised if you are disappointed..

I ordered two shirts based on the picture of the items. What I got was one shirt with a misspelled word and another that was totally different from the one pictured. Both was of poor quality and bad stitching. Fortunately, I paid through paypal and was able to get my money back without having to return the item. But even that process was a headache. This company is scamming people and getting away with it for the most part. Save yourself the aggravation by avoiding LITB.

DON’T buy from this sham of a Company, further to my previous review, I ordered a 3pce.suit in Beige, after paying for this plus postage etc., I awaited three to four weeks for delivery. Delivered, 3pce. Suit in BLANCO WHITE…!!!!! Incorrect item but now I have to pay for their mistake by paying postage, back to China,approx, £15. Totally their mistake but I am left to pay for it, no replacement offered. No refund until goods returned and checked !!!! I doubt I will ever see a refund. Their contact is a ‘Dolaris’, who is as much help as a doorknob. Forget it…Don’t order in the first instance, they’ll send you any thing but what you order and then,by discount offered, try to persuade you to keep goods. Do I want a Stark White Suit ? Certainly not .Totally dissatisfied customer, David Lunn.

Mon épouse a acheté 3 robes en lin pour 132.15€ pour notre fille. La qualité est mauvaise cela sent le pétrole! On demande un remboursement. Il faut un bon de retour qu'ils ne sont pas capables de fournir en 2 semaines. Délai pour se faire rembourser. Les frais d'envoi sont à nos frais. Bref. Tout est fait pour ne pas obtenir de remboursement. Conclusion publicité mensongère pour les retours et sur la qualité des produits. ce site est dangereux. N'achetez pas.

Utter frustration 1st of all the item price was cheaper than anywhere else, or so i thought, then i had to pay for postage, then tax in the end the product cost more than the other sites, but by then i thought in for a penny in for a pound. It is so hard to contact customer services and the package took longer to arrive. Looking at past reviews i am not the only one dissatisfied with the website