LightandFaithReviews of lightandfaith.com

Response from LightandFaithMar 10, 2026

Hello, you placed your order on February 7th and received it on February 17th. This means we only took 10 days to deliver this product, which is faster than the estimated delivery time posted on our website. Delivered Delivered, PO Box SHERMAN OAKS, CA 91413 February 17, 2026, 9:43 am Arrived at Hub SHERMAN OAKS, CA 91403 February 16, 2026, 8:12 am Arrived at USPS Facility SHERMAN OAKS, CA 91403 February 16, 2026, 6:14 am Departed USPS Regional Facility SANTA CLARITA CA DISTRIBUTION CENTER February 16, 2026, 5:30 am Arrived at USPS Regional Facility SANTA CLARITA CA DISTRIBUTION CENTER February 15, 2026, 4:26 am In Transit to Next Facility February 15, 2026, 3:53 am Departed USPS Regional Facility LOS ANGELES CA DISTRIBUTION CENTER February 15, 2026, 3:15 am Arrived at USPS Regional Origin Facility LOS ANGELES CA DISTRIBUTION CENTER February 14, 2026, 9:57 pm Accepted at USPS Origin Facility LONG BEACH, CA 90810 February 14, 2026, 8:42 pm Picked Up By Shipping Partner, USPS Awaiting Item LONG BEACH, CA 90810 February 11, 2026, 7:43 am Shipping Partner: PYK GLOBAL INC Shipping Label Created, USPS Awaiting Item LONG BEACH, CA 90810 February 9, 2026, 11:48 pm

Response from LightandFaithMar 5, 2026

Hello, first of all, I have replied to all your emails stating that if you don't like it, we will send a replacement cup and I haven't ignored any emails. We still ensure that your order is processed according to the store's Return & Warranty procedure.

Response from LightandFaithMar 17, 2026

We are very sorry about the error in your order. We truly appreciate your understanding and would like to offer you a 30% discount code to reorder the correct product. Please let us know if you would like to proceed; we are happy to assist you.

Response from LightandFaithMar 17, 2026

Hello, we provided the tracking code as soon as the order was created. Because the product you purchased is a wooden statue and we need time to carve it, the production time is a bit longer than other products, but it will still be delivered within the timeframe we described.

Response from LightandFaithJan 19, 2026

Hello, on each product, we have images showing the shirt sizes so customers can choose the correct size. We also haven't received any email or message from you regarding this issue. If you had contacted us first, we would certainly have handled and resolved the problem for you.