Hello Sebastian,
Thank you for your wonderful feedback! We work hard to provide quality products and customer support, and we feel great whenever we know we have made a customer satisfied!
Your appreciation and kind words mean a lot to us and we look forward to serving you again.
Best regards,
Nina and the Liftmode Team
JS
jesse S.
Never received the product
Never received the product. Order was cancelled without a cancellation notice being sent.
Response from LiftModeJul 25, 2023
Hello Jesse,
We apologize for the inconvenience with your recent order.It appears that your order was placed via Bitcoin and and we want to clarify that all Bitcoin transactions must pay a fee and can take a variable amount of time to confirm. Sometimes, delays can occur if the transaction fee outlined at the time of placing your order is not sufficient, or if the Bitcoin or other cryptocurrency network is overloaded.
Regrettably, due to the longer than normal processing delay, it seems that the cryptocurrency payment for your order was not accepted, and as a result, your order had to be canceled.
We sincerely apologize for any disappointment or frustration this may have caused. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to assist you promptly.
Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.
Best regards,
Nina and the Liftmode Team
JW
Jon W.
Fantastic products fast shipping.
Fantastic products fast shipping.
Response from LiftModeJul 25, 2023
Hello Jon,
We truly appreciate you taking the time to compliment our products and service!
We look forward to hearing back from you again real soon.
Best regards,
Nina and the Liftmode Team
AK
AkkoRides
I buy phenibut from Liftmode regularly…
I buy phenibut from Liftmode regularly and it's a good product. I gave four stars because sometimes the shipping takes a little bit longer than it should. Just a pro tip use USPS priority mail because that's the fastest way to get your product. The USPS delivery map says 2 days but it usually takes 3 to 4. Do not use UPS they take forever.
Response from LiftModeJul 25, 2023
Hello Kerry,
Thank you for being a loyal customer and for providing us with your valuable feedback. We're delighted to hear that you find our Phenibut product to be of good quality.
We appreciate your understanding regarding the delivery time with USPS, and we thank you for sharing your experience.
Your satisfaction is our priority, and we're committed to continually improving our services to serve you even better in the future.
Thank you for choosing Liftmode, and we look forward to continuing to serve you.
Best regards,
Nina and the Liftmode Team
TG
Ted G.
Good Communication
Good Communication, Price, Fast shipping. Used a couple of times and will continue.
Thanks
Response from LiftModeJul 25, 2023
Hello Ted,
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.
Please comeback to visit us again soon!
Best regards,
Nina and the Liftmode Team
DL
David L.
Fast Service
Fast Service - Although i did pay for express shipping!
I will reorder!
Response from LiftModeJul 25, 2023
Hello David,
Thank you for your feedback.
We appreciate your decision to reorder, and we look forward to serving you again.
Best regards,
Nina and the Liftmode Team
GR
Griff
UPS lost the order- and I contacted…
UPS lost the order- and I contacted customer service via email. Response was quick and overnighted another package to me.
Thank you for quick action.
Response from LiftModeJul 25, 2023
Hello Griff,
Thank you for the 5-star review! We greatly appreciate your positive feedback.
We're delighted to hear that our customer service team was able to assist you promptly and ensure your satisfaction. It is always our goal to ensure that our customers are happy with their purchases and have a positive experience with LiftMode.
If you have any further comments, questions, or need assistance in the future, please don't hesitate to reach out. We're here to help and make sure you have a great experience with us.
Thank you for choosing Liftmode, and we look forward to serving you again in the future.
Best regards,
Nina and the LiftMode Team
JF
John F.
Medication poisoned me
Medication poisoned me. Ended up hospitalized and I wouldn't risk this ever again.
Response from LiftModeJul 25, 2023
Hello John,
We are deeply sorry to hear about your unfortunate experience. However, we want to clarify that our products are not medications,and we always advise our customers to read the warnings and guidelines provided on our website before making a purchase.
Your safety and well-being are of utmost importance to us, and we take every precaution to provide accurate information about our products. We recommend consulting with a healthcare professional before using any supplement to ensure it is appropriate for your individual needs and health condition.
If there's anything specific you would like to share or if you have any further concerns, please don't hesitate to reach out to our customer service team. We value your feedback and will continue to work on improving our services.
Thank you for choosing Liftmode, and we hope to have the opportunity to serve you better in the future.
Best regards,
Nina and the Liftmode Team