Hello Nick,
Thank you for your honest feedback. Your order was shipped on time, the same day you ordered as is our policy.
In the future, if you ever have any issue at all, please just contact us so we can take care of you right away.
We will follow up with you via email and reship your order, since it appears to be delayed for some reason.
Usually, it is Customs delays, but with the Mail Innovations shipping option you selected does not provide a new tracking number once transferred to your local post office, so it is difficult to determine precisely where the package is now.
We will reship your order right away Nick.
Thanks again for your support and honest feedback.
Kind regards,
Leo and the LiftMode Team
DO
Donald
Best Quality out there
Best Quality out there. I really appreciate the Certificate of Analysis, Fast shipping!
Response from LiftModeNov 18, 2018
Hello Donald,
Thank you for your positive words!
We look forward to your continued support!
-Jerry and the LiftMode team
MP
Matt P.
Best place to order Phenibut online!!
I've purchased Phenibut from several different online vendors, and Liftmode is the best! The prices for their Phenibut, quality of their product, and free shipping 2 day shipping over $25 just can't be beat!
Response from LiftModeNov 18, 2018
Hello Matt,
Thank you for taking the time out of your day to write us back with your kind words!
We are a small business that was started by a small group of friends with a common goal.
Your customer feedback is highly valuable to us! It helps us determine what we are doing right, and what we could be doing to meet our customer's expectations better.
If you have any further questions, please let us know, and we will be sure to get back to you right away!
Thanks for your support!
Best regards,
Sammy and the LiftMode team
DV
DVS
The Phenibut is good quality.
The Phenibut is good quality.
Response from LiftModeNov 18, 2018
Hello Dennis,
Thank you for taking the time out of your day to write us back with your kind words!
We are a small business that was started by a small group of friends with a common goal.
Your customer feedback is highly valuable to us! It helps us determine what we are doing right, and what we could be doing to meet our customer's expectations better.
If you have any further questions, please let us know, and we will be sure to get back to you right away!
Thanks for your support!
Best regards,
Sammy and the LiftMode team
MA
Mauro
The sleeping pills works great
The sleeping pills works great, thanks
Response from LiftModeNov 18, 2018
Hello Mauro,
Thank you for taking the time out of your day to write us back with your kind words!
We are a small business that was started by a small group of friends with a common goal.
Your customer feedback is highly valuable to us! It helps us determine what we are doing right, and what we could be doing to meet our customer's expectations better.
If you have any further questions, please let us know, and we will be sure to get back to you right away!
Thanks for your support!
Best regards,
Sammy and the LiftMode team
RI
Richard
Happy, longtime Lift-Mode Customer with Suggestions for Improvement!
I've been a LiftMode customer for years now and am routinely impressed with the operation's turn-around speed following from the time of your order online, to the products' shipment out from their facilities. In addition, they offer free guaranteed two-day or even one-day delivery service if the price of your purchase is high enough.
The quality of their products is generally pretty high. That said, every once in a while, I might receive an order that doesn't quite seem to be at the caliber of the others I routinely purchase, but it's more than acceptable. And I'm sure I could reach out to LiftMode and say something, but the difference in quality is so minute that it's not even close to worth it.
A recent trend that I've found a bit disappointing is slowly increasing costs on some of their products. The price of 1000 mg worth of Phenibut fluctuates on the site (I assume this depends on stock availability), but recently those fluctuations have tended to push prices higher and higher. What I might have paid for around $160 or so a few months ago can now cost $220 or more.
I've also noticed that the range of products available fluctuates from time to time. For example, I prefer to purchase Phenibut that's in a large or medium crystal grain size, but lately, only the fine crystal or powder versions are in stock.
The mobile site could also use some work, as the menu options at the top no longer appear with labels. I know from the past to press the orange buttons at the top to pull down options to select but always have to press a few of them before locating the link that I need. Or, when using the search feature for products (for instance, entering the term "Phenibut" to search), not all quantities of Phenibut appear in the search, making it seem as though the larger bottles are not for sale. The only way to locate the larger quantities is to go into my previous orders and click "reorder" -- which puts whatever larger size bottle that might be in stock into my cart.
They do offer discounts for longtime customers, but I wish these were more substantial, especially as the prices have trended upward. All that said, I'm a happy LiftMode customer and would recommend their products to all. They provide a needed service that is trustworthy too, and I thank them for that!
Response from LiftModeNov 16, 2018
Hello Richard,
Thank you very much for your ongoing support and patient understanding. We appreciate you taking the time to offer feedback and to write such an honest and comprehensive review of our products and services.
We apologize for any apparent fluctuation in product quality, availability or pricing.
Phenibut prices, were adjusted recently to reflect rising production costs and impending tariff increases.
We also removed the larger unit sizes of Phenibut for several reasons. We had a temporary low inventory that led us to re-evaluate availability which was restricting credit card payment options and legitimate concerns were raised regarding self-regulation vs selling quantity of a product that did not seem to reflect the time it would take to finish off a container.
The functionality of our website should improve in the near future, and larger Phenibut unit sizes may soon be available again, but would require an application for approval to purchase larger quantities.
Finally, we will have our IT Department to review your concerns and wonderful recommendations about our website and mobile functionality.
Thank you again for all of your support and recommendations Richard. We truly look forward to hearing back from you again real soon.
Warm regards,
Leo and the LiftMode Team
MA
Mathew
This is the first phenibut purchase…
This is the first phenibut purchase I’ve made and I must say... I’m still getting use to the product; I don’t think it suits me well.
I however am happy with liftmodes purchase and delivery process.
No complaints
Response from LiftModeNov 15, 2018
Hello Mathew,
Thank you for taking the time out of your day to write us back with your kind words!
We are a small business that was started by a small group of friends with a common goal.
Your customer feedback is highly valuable to us! It helps us determine what we are doing right, and what we could be doing to meet our customer's expectations better.
If you have any further questions, please let us know, and we will be sure to get back to you right away!
Thanks for your support!
Best regards,
Sammy and the LiftMode team
LM
Little Miss M.
I use Baiclain from Liftmode
I use Baiclain from Liftmode. It has helped me sleep and reduced pain where other meds/ supps/ herbals have not been able to help.
Response from LiftModeNov 15, 2018
Thank you for taking the time out of your day to write a review for us on TrutPilot.com!
Your customer feedback is highly valuable to us! It helps us determine what we are doing right, and what we could be doing to better meet our customer's expectations.
In the event that you have any further questions, please let us know and we will be sure to get back to you right away!
Thanks for your support and gratitude!
Best regards,
Bob and the LiftMode team
