Hello Wingate,
We're pleased to hear that you appreciated our offerings.
Thank you for your support, and we look forward to serving you again soon.
Best Regards,
Nina and the Liftmode Team
RM
Rita M.
UPDATE!!
UPDATE!! I'M using my review, or actually just updating due to their reply. Let me just say first that I have never dealt with this company prior to this incident. Now with that being said, I'm just confused at to why they got so upset enough to end their relationship with me, that mind you hadn't even started yet, but they said I sounded like a risky customer. I don't even know what that means!!?? Yes, I did get very upset that my delivery wasn't shipped on the day it was supposed to be, but that's only bc I was leaving to go out off town for 3 weeks and I used my sis in laws card to pay for it, and she would be pissed if she got a package after I had left, I was wrong on that part, but I've surely to get already saved she said she got a refund from them today, which they did say they were gonna do. Also, I do want to say they even sent the package, even after refunding, bc she got it off the porch, it has my name on it, so that has to be what it was bc I haven't ordered anything else. So, that was really nice of them. I'm updating this review for a few reasons and I just feel like we had a huge misunderstanding and I feel awful about the whole thing. I am looking forward to trying the stuff I ordered, my sis in laws sister told me about it and said it is very helpful. I apologize to Liftmode for this misunderstanding!
OLDER REVIEW!! 09/29/2023 I'm not happy! This is the first time I ordered from this company. They have lied to me, and they responded once to my email. They promised my package would be shipped the very next business day, it's been 2 days and ups is claiming they haven't received the package. Liftmodes shipping email actually said they shipped it in the 3rd of October, but they promised it would be the 2nd. I've explained to them that I was at my brother's house and have to leave Thursday, if it arrives after that, I won't be able to get it. I will not order from them again if they don't fix this and compensate me.
Response from LiftModeOct 4, 2023
Hello Rita,
We deeply regret the inconvenience you've experienced with your recent order. Your frustration is completely understandable, and we want to emphasize that your concerns are of the utmost importance to us.
Regrettably, there are instances when unforeseen circumstances beyond our control can disrupt our shipping process, resulting in delays, and we understand how frustrating this can be.
Regarding your recent order, we have processed a full refund for that. However, we regret to inform you that we have made the difficult decision to discontinue our business relationship.
We genuinely appreciate your past support and hope that you find a vendor that better aligns with your expectations.
Thank you for your understanding.
Sincerely,
Nina and the Liftmode Team
CM
Calvin M.
Always a good experience
Always a good experience, never been disappointed.
Response from LiftModeOct 11, 2023
Hello Calvin,
We are glad that you've consistently had a positive experience with us.
Thank you for your trust and for being a valued customer. If you ever need anything or have feedback to share, don't hesitate to reach out.
Best Regards,
Nina and the Liftmode Team
WL
William L.
It's all great from product to shipping
It's all great from product to shipping
Response from LiftModeOct 11, 2023
Hello William,
Its great to hear your positive feedback.
If you ever have more feedback or questions, feel free to let us know.
Thank you!
Best Regards,
Nina and the Liftmode Team
AM
Anthony M.
I love this company
I love this company. Highest quality product & best customer service. I could not recommend any more.
Response from LiftModeOct 11, 2023
Hello Anthony,
Thank you for your kind words.
We appreciate your recommendation as it goes a long way in helping our small business grow. Your support means a lot to us, and we're grateful for your feedback.
Best regards,
Nina and the Liftmode Team
MC
Matthy C.
Great company and products
I love dealing with this company. shipping is incredibly fast..keep up the good work y'all!!
Response from LiftModeOct 11, 2023
Hello Matthy,
Thank you for your honest feedback.
Your support means a lot to us, and we look forward to serving you again in the future.
Best Regards,
Nina and the Liftmode Team
AC
Angel C.
Love the product
Love the product
Response from LiftModeOct 11, 2023
Hello Angel,
Thank you for your feedback.
We are delighted to hear that you are satisfied with what we offer. Please visit us again soon.
Kind regards.
Nina and the Liftmode Team
KW
Kasey W.
easy checkout
easy checkout. decent shipping. cant wait to try the product i ordered.
Response from LiftModeOct 3, 2023
Hello Kasey,
Thank you for your honest feedback.
Hope you are satisfied with the result and can't wait to hear from you soon.
Best Regards,
Nina and the Liftmode Team