Fantastic products!! Always fast shipping. Thank you liftmode
Response from LiftModeMay 31, 2022
Hello Stephen,
Thank you! We appreciate you taking the time to offer positive feedback along with your ongoing support!
Please keep telling everyone about us and come back to visit us again soon.
Warm regards,
Leo and the LiftMode team
BC
bruce C.
I have been doing business with lift…
I have been doing business with lift mode for a number of years. Dependable. Easy to work with. Quality products. Fair prices. Highly recommend.
Response from LiftModeMay 31, 2022
Hello Bruce,
Thank you for your year of support! We are always happy to hear from customers who've been with us for a while, but we haven't heard from much.
We appreciate you taking the time to review our pricing quality products and our individually accommodating services.
Please come back to visit us again soon.
Best regards,
Leo and the LiftMode team
YD
Yvonne D.
Very efficient,good product
Very efficient,good product
Response from LiftModeMay 31, 2022
Hello Yvonne,
Thank you for your support and wonderful review!
We look forward to hearing back from you again soon.
Warm regards,
Leo and the LiftMode team
JU
juggalo
Excellent product and very fast…
Excellent product and very fast shipping. I will definitely order again.
Response from LiftModeMay 31, 2022
Hello,
Thank you for your support and for taking the time to share your feedback!
We look forward to hearing back from you and to serving you for the years to come.
Best regards,
Leo and the LiftMode team
RW
Robert Woodward J.
The site worked badly
The site worked badly. Customer service was very kind and tried to help. She couldn't so her boss called to figure it out. He was rude as hell. But my order was successful. The failed order is still holding my money days later and when i asked for the charge to be cancled the same rude manager or supervisor. Talked right down to me about policy and how it can take a week cause he wont do a damn thing about it double charging me is fine cause we only locked your money up temporarily. She was super nice. I got my product her boss shouldn't be in customer service. At all. Fire him. Okay based on your reply i will say your call rudness. Was very blatent. It was hasty you seemed annoyed at the whole thing and frusterated when i kept saying phenibut you just kept asking what i wanted. You charged me more than the site as you can see based on the order you still have my money held on. You didnt give me the discounts or codes she promies and over enail you gave me loads of bs about how its your policy and i should know better like anyone reada them ever. And you system sucking so much that i cant place an order or get my money released may not be your fault but acting like it was on me is nonsense. And swearing i said i want my Fing money i didnt curse you out or call you names after several emails and calls and days passed i over paid and you still have another complete failed orders woth of my money if i could attach your email or had the call recording my end pointing it out would be easier
Response from LiftModeMay 28, 2022
Hello Robert,
Thank you for your honest feedback and we're sorry to hear such a negative review of my personal handling of the situation. Lilly and I both reviewed the call and emails and could not find exactly where I was ever "rude as hell" to you.
I apologize however yet again, that you had such an experience with us or feel that way about my management. I have been with this company for a decade and have been most often very highly praised for my individualized-care for customers and for their concerns, so sorry to give you the wrong impression.
I actually took steps in resolving your issue, that could have potentially put our entire system at risk for fraud, just to make sure we took your order successfully.
My explanation to you about the pending authorization hold was in no way condescending, it was the same language and tone we use in addressing this potentially confusing and frustrating experience. We only asked that you refrain from hostile or abusive language/profanity with us as we are here only to serve and never to further frustrate or dismiss any of your concerns.
As already offered, we'd gladly have Lilly continue to serve you in the future as you prefer. However, if you continue to present yourself as a risky or abusive customer who would misrepresent our service, or use foul language to demean our commitment to your satisfaction, then none of us may be able to be of service to you in the future at all.
We are a transparent, honest and genuinely caring company and we hope to only be able to continue to strive to serve you as all of our customers only better and better.
So thank you again for sharing your honest feedback, we will continue to reflect on your words and work on improving, so that hopefully you'll find me like all of us, to be the friendly and helpful customer service team so many of our other customers know us all to be!
Best regards,
Leo and the LiftMode Team
JA
James
Great customer service
Great customer service, extremely helpful. Good quality product. When I contacted them for help with shipping they were prompt and informative. I've used them many times and will continue to do so
Response from LiftModeMay 28, 2022
Hello James,
Thank you for your taking the time to share such kind words for us here!
We are thrilled to hear from you and to know that our service earned us 5-stars!
Please do come back to visit us again soon!
Kind regards,
Leo and the LiftMode team
DK
Donna K.
Prompt fulfillment and delivery of…
Prompt fulfillment and delivery of order. I will order from LiftMode again.
Response from LiftModeMay 28, 2022
Hello Donna,
Thank you for your wonderful feedback and ongoing support.
We look forward to your next visit and to serving you for the years to come!
Warm regards,
Leo and the LiftMode Team
YJ
YAROSLAV J.
Very helpful in online help chat line.
Very helpful in online help chat line.
Fast in communication.
Very satisfied.
Response from LiftModeMay 28, 2022
Hello Yaroslav,
Thank you for commending us on the speed of our responsiveness and for taking the time out of your day to share such kind feedback!
Please come back to visit us again soon.
Kind regards,
Leo and the LiftMode Team