I can always count on you having what I need. And you always have new products to try. Being healthy without big pharma makes me realize I’m in control of my Best Health. Thanks for helping me with my mission!
Response from LiftModeFeb 28, 2023
Hello Sandra,
Thank you for taking the time to leave this positive review! We are delighted to hear that you can always count on us to have what you need and that you appreciate our efforts to constantly offer new and innovative products for you to try. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. We appreciate your business and wish you continued success on your mission toward better health and well-being.
Best regards,
Nina and the Liftmode Team
AH
Ashley H.
I placed an order with next day air shipping but did not receive my package as expected
I had places an order and paid extra to have it next day aired. Unfortunately the shipping didn’t work out. I called and spoke with someone who was very kind and understanding. The hey refunded me for the shipping I paid which was very very kind. I must be honest it’s almost $50 just for next day air! That’s a lot of lonely these days. I was very grateful that they understood the shipping situation and refunded me for the shipping! I have been using your site lately as my go to for phenibut. I will absolutely be ordering again! The customer service I received was put standing!
Response from LiftModeFeb 28, 2023
Hello Ashley,
Thank you for taking the time to leave us a review and for being a loyal customer. We apologize for the inconvenience caused by the shipping issue, but we're glad to hear that our customer service team was able to assist you and provide you with a refund for the shipping cost. We understand that extra fees for expedited shipping can be costly, and we appreciate your understanding in this matter. We're thrilled to hear that you have been satisfied with our products and service, and we look forward to continuing to serve you in the future. Thank you for choosing us as your go-to source for Phenibut!
Best regards,
Nina and the Liftmode Team
RE
Remo
How LM is Ripping Off Customers: $102 for Shipping to Switzerland vs. iHerb's $14 (DHL Express). Uncovering Shocking Shipping Costs.
Online shoppers beware! LM is overcharging for shipping, with rates up to $102 for the same product/weight that iHerb ships for just $14. iHerb also offers free shipping for orders over $40, while LM's cheapest shipping option costs $37. Import taxes are included in iHerb's prices for just $2.16, but with LM, you might end up having to pay some $30+ fees & taxes (for orders over $60).
Furthermore, LM's web app is painfully slow, causing frustration at every step, while iHerb's web app is lightning-fast and effortless to use. Spread the word and let's hold these companies accountable for their deceitful shipping practices.
Response from LiftModeFeb 27, 2023
Hello Remo,
Thank you for taking the time to share your experience with us. We're sorry to hear that you're not satisfied with our shipping rates and website performance.
We want to clarify that we make every effort to provide accurate shipping rates based on the weight, destination, and shipping method selected by the customer. We also strive to be transparent about any potential import fees and taxes that may apply to your order, which are beyond our control and charged by your government.
As for our website's performance, we apologize for any frustration you may have experienced. We are constantly working to improve our platform's speed and usability, and we appreciate your feedback to help us identify areas that need improvement.
We value all feedback and take it seriously. We want to assure you that we are committed to providing the best possible service to our customers, and we will continue to review our processes and rates to ensure that they are fair and competitive.
Thank you again for your feedback, and we hope to have the opportunity to better serve you in the future.
Best regards,
Nina and the Liftmode Team
DE
Dee
Thank you
Thank you for offering phenibut, at a good price. Fast shipping too. Good experience.
Response from LiftModeFeb 28, 2023
Hello Dee,
Thank you for taking the time to leave us a review! We're glad to hear that you had a positive experience with our company and that you found our prices to be reasonable. We strive to provide fast and efficient shipping to our customers, and we're happy to hear that you received your order quickly. Thank you for choosing us as your source for Phenibut, and we hope to continue serving you in the future!
Best regards,
Nina and the Liftmode Team
EM
Emile
Good service
Good service, good product
Response from LiftModeFeb 28, 2023
Hello Emile,
Thank you for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our service and that you are satisfied with the product. We appreciate your business and hope to continue providing you with great products and service in the future.
Best regards,
Nina and the Liftmode Team
MS
Matthew S.
Always a great site
Always a great site. Good product and good service. These guys are legit for l theanine and other nootropics
Response from LiftModeFeb 24, 2023
Dear Matthew,
Thank you for taking the time to leave us such a positive review. We are thrilled to hear that you have consistently had a great experience with our site and our products.
At LiftMode, we take pride in providing our customers with high-quality products and excellent customer service. We are glad that our l-theanine and other nootropics have met your expectations.
If you have any suggestions for how we can improve our products or services, please do not hesitate to let us know. We are always looking for ways to better serve our customers.
Thank you for your continued support, and we look forward to serving you again in the future.
Best regards,
Nina Smith and the LiftMode team
EL
Elijah L.
Fast shipping good quality
Fast shipping good quality
Response from LiftModeFeb 24, 2023
Hello Elijah,
Thank you for taking the time to leave a review! We're thrilled to hear that you are happy with the quality of our product and the speed of our shipping. At Liftmode, we strive to provide our customers with the best possible service and products, and we're glad that we were able to meet your expectations. If there's anything else we can do to assist you, please don't hesitate to reach out to us. Thanks again for your business!
Best regards,
Nina and the Liftmode Team
MS
Mary S.
Good quality fast shipping!
Good quality fast shipping!
Response from LiftModeFeb 24, 2023
Hello Mary,
Thank you for taking the time to leave a review! We're thrilled to hear that you are happy with the quality of our product and the speed of our shipping. At Liftmode, we strive to provide our customers with the best possible service and products, and we're glad that we were able to meet your expectations. If there's anything else we can do to assist you, please don't hesitate to reach out to us. Thanks again for your business!
Best regards,
Nina and the Liftmode Team
