Kent M.
Issue with Kanna Extract container
Long time customer of Phenibut and Kanna powder. Amazing products amazing website. However I believe something is in need of change - the Kanna Powder Extract containers. They are just not practical for this type of substance. The Kanna is sticky and jams up in the threading of the container, dumping product out with each turn and opening. Ideally the threading should be on the outside as is with like, almost all of their other products I think? Just put it in a plastic bottle, cap and threading on outside and good to go.
Response from LiftModeApr 4, 2023
Dear Kent, Thank you for taking the time to share your feedback with us. We greatly appreciate your loyalty as a long-time customer and we are sorry to hear that you have experienced frustration with the current container design of our Kanna Extract Powder. Please know that we take all customer feedback seriously and we are committed to improving our products and services based on your valuable insights. We will definitely consider your suggestion and we will work towards finding a practical also user-friendly solution for our customers. Once again, thank you for your feedback and for your continued support. We hope to have the opportunity to provide you with high-quality products and services that meet your expectations. Best regards, Nina and the Liftmode Team