customer
package not delivered
Was very excited about my order since i’ve heard nothing but good reviews about this company but my package was never delivered. Very disappointing since it was claimed to be delivered but the cameras on my house show that the package was not delivered at the time it was claimed to be.
Response from LiftModeJun 12, 2023
Hello Victoria, Thank you for your review and we apologize for any inconvenience caused. We understand how disappointing it is when a package is not delivered as expected, especially when you were looking forward to receiving it. We take delivery issues seriously and would like to resolve this for you promptly. Please reach out to our customer service team with your order details and we will l investigate the situation and work towards finding a satisfactory resolution. Once again, we apologize for any frustration this has caused and appreciate your patience and understanding. We value your customer satisfaction and are committed to addressing and resolving this situation as quickly as possible. Please don't hesitate to contact our customer service team, and we'll do our best to assist you. Best regards, Nina and the Liftmode Team