Always a great service. Very to the point and simple. No hassle’s or worrying about where your product is and the prices are fair. Thanks liftmode!
Response from LiftModeJun 21, 2023
Hello Lili,
Thank you very much for your kind review and ongoing support!
We appreciate you taking time to share such a positive review and for encouraging others thereby to try us out.
Please continue letting everyone know about us and come back to visit us again soon.
Warm regards,
Leo and the LiftMode Team
CH
Christie
Totally dependable company
I am a repeat customer, buying Phenibut from LiftMode. They are a dependable company with a dependable product.... always. I would never buy this product from anyone else.
Response from LiftModeJun 21, 2023
Hello Christie,
Thank you so very much for your ongoing support and for your incredibly supportive comments.
We appreciate your kind comments and for sharing your positive experience and customer loyalty here on TrustPilot.
Please come back to visit us again soon.
Warm regards,
Leo and the LiftMode Team
JO
Joseph
Fast delivery good customer service.
Fast delivery good customer service.
Response from LiftModeJun 21, 2023
Hello Joseph,
Thank you for your kind feedback and ongoing support.
We appreciate you taking the time to offer a positive review here and we look forward to hearing back from you again soon.
Best regards,
Leo and the LiftMode Team
AK
Aaron K.
Amazing customer service
Amazing customer service, great products
Response from LiftModeJun 21, 2023
Hello Aaron,
Thank you so very much for your truly kind words and ongoing support!
As the customer service manager, I can say that we take great pride in meeting or surpassing expectations and our goal is offer everyone who contacts us, a better day - just because they reached us!
To this end - we strive to offer our best at all times.
Please tell everyone about us and come back to visit us again soon!
Best regards,
Leo and the LiftMode Team
JU
Jack U.
Great Product
Great Product
Response from LiftModeJun 21, 2023
Hello Jack,
Thank you for taking the time to share positive feedback.
Your ongoing support is also very much appreciated, so we look forward to hearing from you again soon and to serving you even better in the future.
Thanks for the feedback.
Kind regards,
Leo and the LiftMode Team
JH
JULIA H.
Your Inventory In-Stock vs Automated Notification Email system is broken & tech support seems clueless
got email saying something I wanted was back in stock. immediately went to website using link in email, web page showed it in stock, tried to put in cart but web page refused to allow, saying it was not in stock. started chat session, support said was not in stock. I reiterated I'd gotten an email saying it was and asked them to check. they checked, said it was in stock & there was a glitch & that sysadmin would fix it in a few min. left chat open, in a few min got notice the glitch was fixed. purchased and asked support to combine the order with prev order made the day before that was still shown as being "in processing". he said they would "try". so an hour or so later I get an email saying my first order had shipped, then a few min after that, got a follow up email from support saying the item in my second order (oblasts) really wasnt available after all and did I want to wait a couple weeks for it to be shipped as soon as back in stock or did I want a refund. I said I would wait, but they should give me free shipping because of all the extra hassles. got no response. a couple hours after that, got another automated email saying the supposedly out of stock oblasts had shipped (separately from day before's order they were supposed to have been combined with), and no indication of waived shipping fees. The first order the day before also had in-stock/out of stock issues. Got email saying item I wanted was now in stock (90 ct NeuroLiftBalance), so I went to the website to order. Web page said not in stock. Initiated chat. went back & forth with support about why was I getting emails that items were in stock when web page would not allow order. Same deal, had to get sysadmin to fix glitch before I could purchase. Y'all need to get your act together. This is ridiculous.
Response from LiftModeJun 20, 2023
Dear Julia,
We sincerely apologize for the inconvenience and frustration you experienced with Liftmode. Your feedback is highly valuable to us as it helps us identify areas for improvement and better serve our customers.
We deeply regret the confusion caused by receiving conflicting information and encountering technical issues during your purchase. Our system had a glitch on that day.
Regarding the Oblates paper, we apologize for the oversight on our part regarding its availability. However, we want to inform you that the item has been shipped out to you. While we are unable to refund the shipping fee, we would like to offer you a store credit for your next purchase. Kindly reach out to our customer service team, and they will provide you with the store credit code.
Once again, we apologize for the inconvenience caused, and we are committed to doing everything we can to ensure a satisfactory resolution and regain your trust in our brand.
Thank you for your patience and understanding.
Sincerely,
Nina and the Liftmode Team
HS
Harriet S.
Liiftmode makes available
Liiftmode makes available; difficult to find; high quality supplements; which WORK in the exact way specified; and Liiftmode make such supplements available, at competitive prices, and delivers the supplements securely, and on time.
Response from LiftModeJun 20, 2023
Hello Harriet,
Thank you for your amazing feedback!
We are glad you found Liftmode to be a reliable source for your supplements. We are dedicated to helping our customers find high-quality supplements that meet their specific needs. We are also glad that your happy with the price and the shipping.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future.
Best regards,
Nina and the Liftmode Team
BP
Barbara P.
Happy as a clam!
I'm pleased to receive my products a bit quicker than previously
Response from LiftModeJun 20, 2023
Hello Barbara,
Thank you for your feedback.
Our team is committed to providing efficient and timely delivery to our customers, and we're glad that we met your expectations. We'll continue to work hard in our shipping processes to ensure your satisfaction in future purchases as well.
Thank you once again for your support.
Best regards,
Nina and the Liftmode Team
