Karen in A.
It never delivers
It never delivers. Keeps tracking it would deliver the next day. Take your money and deliver nothing.
Manufacturer of auotmatic parking lot and driveway gate operators with inherent backup power.
LiftMaster (liftmaster.com) has 66 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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66 approved reviews, newest moderated first
Karen in A.
It never delivers. Keeps tracking it would deliver the next day. Take your money and deliver nothing.
customer
The worst customer service. I purchased 2 garage door openers and decided I didn’t need them. I have called 3 times and no one helps me. First to E got misinformation. 2nd time I called the person told me she couldn’t send me label because her computer wasn’t working but would send later. Never received it. 3rd call I held on for 20 min while associate said he would get right back to me. He had my phone number and never called back. This is not an expensive item but would like to return and the return wi Dow is almost up.
yves B.
the gerage door opener belt suppose to have a lfe time warranty.I just ordered 4 belt because one is broken and the other one in very bad shape and they charge 900 $ for it.fake warranty
Don R.
The opener now only works through my phone. I had a liftmaster for 15 years. Came with 2 car units and an external keypad entry on my house. The new one only works through a phone app called myQ which does not work at all on either my wife's or my Apple phones. Liftmaster support was zero help and told me I needed a different phone to make it work. And when I asked why we received no in car opening units, I was told I can buy them. It's a scam. Do not use Liftmaster.
Dale R.
Seniors...Don't Buy from Liftmaster Garage Door Opener. All other products... let you update WiFi from the app. No So with Liftmaster. You have get on a ladder and go through a process while on the ladder. Not Senior Friendly!!!!!!
Richard M.
No interface with Alexa or Google. Unless to me.
Marcus
This company cares more about profit more than anything else. Trust me, I work for a distributor that sells these products and we only sell them because people ask for it. They are bottom tier across the board. They have damaged the gate operator market.
customer
Ordered a new button for my opener on the phone. They gave me a discount, and it was shipped via UPS "Mail Innovations". This means that UPS ships it the first part of the trip, and then it's handed over to the USPS, who holds up delivery indefinitely. In this case, an item shipped the majority of the way in 2 days, and has purportedly sat in Orlando, FL, for 9 days. I finally got ahold of the customer service people for Liftmaster, and was told I could drive to Orlando to pick it up. Rightttt, I'm going to drive 80 miles because they can't deliver it properly? The gal on the phone spoke broken English. She did not know how to help. Expecting me to drive across the state to pick up my package, because they wouldn't send it direct via UPS. Update: They finally sent me a new button, and it works great. But their customer service department still need an overhaul.