Lift Down Reviews | Read Customer Reviews of liftdown.com

Lift Down Reviews | Read Customer Reviews of liftdown.com

Lift Down reviews

789 approved reviews, newest moderated first

Mr C.
May 10, 2024
Really good quality and colours
Really good quality and colours - price also very good
Report
Richard D R.
May 9, 2024
I absolutely love these comfort hats 🧢
I absolutely love these comfort hats 🧢
Report
David G.
May 8, 2024
Sorry
Sorry, hit the wrong button. Slow on receiving your product, but everything received. The x-l fits nicely
Response from Lift DownJun 10, 2024
Hi David. Thank you for your feedback! We would really appreciate it if you updated your review as you mentioned you clicked 1 star despite being satisfied. Here are the instructions: Log In to Trustpilot: The reviewer needs to log in to their Trustpilot account. Go to Their Reviews: They can access their reviews by clicking on their profile picture or username in the top right corner and selecting "My Reviews." Find the Review: Locate the review they want to update. Edit the Review: Click on the three dots next to the review and select "Edit Review." This will allow them to change the rating and/or update the text of the review. Save Changes: After making the necessary changes, they need to save the updated review.
Report
Julia
May 7, 2024
Nothing special
Nothing special
Report
J G.
May 3, 2024
Fine
Shipping products took a while longer than I'd expected, but it arrived okay in the end. They're fine as a product, I wouldn't describe the hat I received as high quality, there were a few missed stitches and the fabric on the peak has some wrinkles in it as it wraps around which it's possible to stretch out, though I have tried. I do appreciate that they're unbranded, but I do feel like the product itself is being produced cheaply in China, bought in bulk, and sold on for a fairly sizeable profit rather than there being anything particularly special about them
Response from Lift DownMay 3, 2024
Thank you for sharing your feedback, J G. We're sorry to hear that the shipping took longer than expected and that the quality of the hat did not meet your expectations. We strive to ensure the highest quality for our products, and it seems we fell short this time. We would like to address this issue and ensure you are fully satisfied. Please contact us at [email protected] with your order number, and we'll be happy to send you a replacement. Your satisfaction is important to us, and we appreciate the opportunity to make this right.
Report
James M.
May 3, 2024
The large hats are too large
The large hats are too large, plus shipping time is unrealistic.
Report
Marcus J.
Apr 30, 2024
They replaced faulty items
Initially, I received two caps with very crooked and unevenly seamed visors. They sent me new ones that were satisfactory, and didn't have to return the faulty products.
Response from Lift DownApr 30, 2024
Hello Marcus, Thank you for bringing this to our attention. We are truly sorry to hear that the caps did not meet your expectations and apologize for any disappointment caused. It sounds like you received a faulty product, and we take full responsibility for that. Please reach out to us at [email protected] with your order number, and we will arrange for a replacement to be sent to you right away. We are committed to ensuring our customers are satisfied, and we hope to resolve this issue promptly for you. Thank you for your feedback, and we look forward to making this right. Best regards, Yousef
Report
Randy & Susan R.
Apr 13, 2024
Love your caps
Love your caps, the colours are amazing and I like the hidden strap to adjust. Keep up the good work. 🤙
Response from Lift DownApr 30, 2024
Hello Randy & Susan, Thank you so much for your positive feedback! We're thrilled to hear that you love the caps and appreciate the features we've designed. Your satisfaction is our top priority, and we are glad to have met your expectations. We look forward to continuing to provide you with products that you enjoy. Thank you once again for your support! Best regards, Yousef
Report