Ray
I love the quality
I love the quality

Quality First Lift Down was founded in 2019 to challenge the headwear status quo. We create colorful, unbranded headwear that complements your outfit without acting as a billboard. Each piece is crafted with a commitment to quality, made to be a staple in your wardrobe. Why Color Matters Color is our guiding star. We curate timeless silhouettes with standout hues that feel both familiar and fresh. By blending customer feedback with our design research, we build a color palette that helps you express your style effortlessly. Our Community We’re inspired by you. At Lift Down, we design headwear that celebrates individuality. Your feedback helps us refine our offerings, ensuring we always provide hats that fit your needs and style. Together, we build a brand focused on timeless, quality design. Discover your next favorite hat at Lift Down—where quality, design, and color come together for a perfect fit, every time.
Lift Down (liftdown.com) has 789 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Ray
I love the quality
RGupnorth
Second time I have ordered 4. They are a good fit & plain.
Stephen M.
Good construction, and the xl fits great.
Eric
I bought 2 of the same hat in different colors. One was too big and the other one was way too big. They seem well made, but there's no way you could rely on getting what you want.
Response from Lift DownOct 16, 2024
Hi Eric, So sorry for the inconvenience. Your caps should be fitting the exact same across colors of the same size. We'll have this addressed as soon as possible. I've sent you an email separately to have this solved. - Tarik
RODDA, M.
Was shipped wrong size hat. They shipped me the right size at no additional charge, told me to keep the 1st hat. I really like the hat. Earlier I had written a negative review stating I had been charged for both shipments but I was wrong. Attempted to delete originall review but was unsuccessful
Response from Lift DownOct 16, 2024
Hi Rodda, Thank you for your feedback and for updating us after confirming there were no additional charges. Our support team is always here to assist and answer any questions you may have. - Tarrik
Grant
Good looking, well made hats. I wanted to return one for a refund because of a flaw. You have to email them and ask for permission for any returns. They insisted on sending a new hat instead of issuing a refund. Customer service and return policy are ridiculous.
Response from Lift DownNov 20, 2024
Hi Grant, We sincerely apologize for the inconvenience. We’re addressing this internally to ensure our customer service representatives adhere to our exchange policy. We’d love the opportunity to make up for your experience. Please contact our support team, and we’ll make things right for you. - Tarrik
Robert D.
I had purchased a hat recently, and I didn’t think it was a good look for me. I sent it back for a refund. Lift down was very helpful, and it wasn’t any problem to return the hat.
Bill
Good quality cap priced right. Have logo caps but sometimes you don’t want that.