Lift Down Reviews | Read Customer Reviews of liftdown.com

Lift Down Reviews | Read Customer Reviews of liftdown.com

Lift Down reviews

789 approved reviews, newest moderated first

William
Jan 7, 2025
1- poor quality fabric in hats
1- poor quality fabric in hats 2- 15% back for returns is terrible 3- Do not supply shipping call tags is antiquated
Response from Lift DownJan 7, 2025
Hi William, I'm sorry to hear you're unhappy with your order. Based on your email, it seems you purchased the wrong size. We're happy to offer a free exchange to ensure you receive the perfect fit. We don’t charge a 15% fee for returns, but I’ll reach out to you separately to clarify where this information may have come from and assist further with your exchange. - Tarrik
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Bruce
Jan 6, 2025
I got my cap quickly and it was just…
I got my cap quickly and it was just what they advertised. I am very pleased with it.
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Tom H.
Jan 6, 2025
Replacement hat
Replacement hat shipped quickly, and with no hassle.
Response from Lift DownJan 6, 2025
Hi Tom, Thank you so much for the feedback, we appreciate it! - Tarrik
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client(e)
Jan 5, 2025
article non reçu
article non reçu. Après les avoir contactés ils répondent que mon numéro de commande leur est inconnu.Après 4 échanges de courrier,silence radio…obligé de faire un recours via PayPal pour qu’ils finissent par retrouver ma commande… Au total pour un article à 29€,+23€ de frais de port +9€ de taxes à la livraison =61€ tout ça pour une casquette made in China 👎
Response from Lift DownJan 6, 2025
Bonjour, Nous sommes désolés d'apprendre votre insatisfaction. Nous souhaitons clarifier la situation : le retard de votre commande était dû à un problème d'approvisionnement, comme nous vous l'avons expliqué à plusieurs reprises par e-mail. Nous avons également proposé de remplacer l'article afin de pouvoir l'expédier plus rapidement. Nous comprenons que les frais de livraison internationale peuvent être coûteux et nous nous excusons pour cela. Nous faisons de notre mieux pour trouver les options d'expédition les plus économiques pour nos clients. Si vous avez d'autres questions, n'hésitez pas à nous contacter. Merci pour votre compréhension. Cordialement, Tarrik
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Kent
Jan 5, 2025
Quality and efficiency!
Quality and efficiency!
Response from Lift DownJan 6, 2025
Hi Kent, Thank you for the feedback! - Tarrik
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Casper G.
Jan 5, 2025
Best fit, model and colours availabe!
You have all the best colours and your Classic Cap is just about the best quality, model, size and best looking baseball cap I've ever found. Delivery to Europe (Finland) was no problem and my stuff got here in a very reasonable time.
Response from Lift DownJan 6, 2025
Hi Casper, We truly appreciate your support and loyalty over the year. We hope the Azure Blue caps were exactly the color you were looking for! If you ever have feedback or need assistance, don’t hesitate to reach out to our support team—we’re always happy to help. - Tarrik
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Bob
Jan 5, 2025
Big head
XL fits great for guys like me who have a big dome. 👍
Response from Lift DownJan 6, 2025
Hi Bob, Thank you for the feedback, we're glad to hear XL Classic Caps fit you well! - Tarrik
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Forrest
Jan 5, 2025
Very nice hats
Very nice hats. As advertised and fast delivery. Thank you!
Response from Lift DownJan 6, 2025
Hi there! Thank you for the feedback, we're glad to hear you're happy with your new hats :) - Tarrik
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