Lift DownReviews of liftdown.com

We had a big SNAFU regarding an exchange. It was frustrating, but the Lift Down customer service (Marielle) was super thorough and helpful and eventually we resolved the issue. I love my purple cap!

You never quite know what you’re going to get ordering online and I got two great hats and great customer service. Shipping was quick, quality is great and when I needed to exchange sizes on one of the hats, it was quick and easy

Outstanding communication! They answered my questions quickly. I LOVE MY CAP!!! I've been searching for years for a small cap that fits and doesn't have a brim that sticks out so far that I can't see when I'm running or driving.. FINALLY....This cap fits! I LOVE IT! This is a wonderful company. THANK YOU!

Great hats and excellent sales process. Apple Pay, follow up emails, tracking, and shipped by Amazon. Perfect. These hats are worth the price.

It wasn't enough for them to use quality materials and design, the multiple fit selection small, regular and large takes these hats to a new level for anyone that cares about how they look in a hat. As for customer support their no hassle, no cost cost size exchanges makes the decision a no-brainer. TRY THEM!

SO excited to have a baseball cap that actually fits my small head. No more crumpled material inthe back from trying to adjust it to the right size! The colors are amazing, the quality is outstanding and the customer service is very responsive. I totally recommend Lift Down!

Although this company makes quality hats their return policy is very lacking. Sometime styles just don't work out for people and the customer is penalized because they have to return (they have a very steep return fee $$$) Also, the returns page is difficult to find on their website. I ended up having to email them to figure it out. I think this is done on purpose and I don't like being manipulated. SO, buyer beware.

I never received my order. I am unable to get any response from the company or delivery service.