LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
Showing 2,280 reviews with 5 stars · Clear filters
Deb
Justin was very helpful, professional & polite. Sounds like it's going to be a good solution to help keep our elderly mom safer in her home. Thank you, Deb
Response from LifeStationMay 13, 2025
We’re thrilled to hear that Justin was helpful, professional, and polite. It means a lot to know we’re providing a solution that gives your family added peace of mind and helps keep your mom safe at home. We appreciate your trust in us!
Sharon E A.
The sales person was very informative. She answered all my questions.
Response from LifeStationMay 13, 2025
Thank you for taking the time to leave a 5-star review!
customer
Very Helpful!!
Response from LifeStationMay 13, 2025
Thank you for the 5-star review!
Arturo R.
I'm totally handicap senior citizen fell last summer and broke my hip my doctor and family wants me having monitoring the price is right and customer service awesome 👌
Response from LifeStationMay 13, 2025
Thank you so much for sharing your experience—we’re truly honored to support you. We’re glad to hear that the price is right and that our customer service has been awesome. Your safety and peace of mind mean everything to us, and we’re here whenever you need us. Wishing you continued healing and comfort!
Kathi L.
Customer service was great - very clear information about what was available, no aggressive sales, answered questions clearly and was empathetic to customer needs
Response from LifeStationMay 12, 2025
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and felt supported without any pressure. Providing clear, respectful, and empathetic service is what we strive for—glad we delivered!
customer
Everything was explained in detail and a choice was easy to make based on that information
Response from LifeStationMay 12, 2025
Thank you for your feedback! We're glad to hear everything was clearly explained and that it helped make your decision an easy one. If you have any more questions down the line, we're always here to help!
George F.
They do a great job. I fell at midnight and they got ahold of EMT and they were here in 15 minutes. They also contacted people on my list. It paid for itself last night. I highly recommend them. Customer service is very good and helpful. A good company with people from the USA that speak excellent English.
Response from LifeStationMay 9, 2025
Thank you for the amazing review! We're so glad to hear that our service was there when you needed it most. It's great to know that we were able to quickly connect you with EMTs and notify your contacts. We truly appreciate your recommendation and are proud to have a team that provides such helpful and reliable service.
customer
The person on the phone explained costs and benefits very clearly and was very informative. the
Response from LifeStationMay 9, 2025
Thank you for the positive review! We’re happy to hear that the information on costs and benefits was clear and informative. Your feedback is greatly appreciated!