LifeStationReviews of lifestation.com

Response from LifeStationAug 2, 2024

Thank you for sharing your experience with us. We apologize for any inconvenience you encountered with your order and the cancellation process. Our goal is to make every aspect of your experience with us as smooth as possible, and we regret that this was not the case for you. We appreciate you speaking with us and allowing LifeStation to address your issue.

Response from LifeStationJul 30, 2024

Thank you for your feedback. We take such claims seriously and want to resolve this matter promptly. We have been trying to contact you to address your concerns and rectify any issues. Please give us a call at your earliest convenience.

Response from LifeStationJul 23, 2024

Thank you for bringing this to our attention. I apologize for any confusion regarding the charge on your card. Our intention is always to provide clear and transparent information about our reservation process. We're glad we were able to speak with you to address your concern.

Response from LifeStationJul 15, 2024

Thank you for the feedback. We deeply regret the frustration and emotional distress this situation has caused you during such a difficult time. Your feedback has highlighted areas where we can improve, and we are committed to making the necessary changes. We're glad we were able to connect with you and resolve the issue.

Response from LifeStationJul 15, 2024

We sincerely apologize for the inconvenience and frustration you experienced regarding your alert system order and the subsequent customer service issues. We understand how upsetting it must have been to be transferred multiple times and to repeatedly provide your information without a resolution. This is not the level of service we strive to deliver. Thank you for allowing us the opportunity to speak with you and resolve your issue. Please be assured that we are taking your feedback seriously and have implemented measures to prevent similar situations in the future.

Response from LifeStationJul 11, 2024

We apologize for the inconvenience you have experienced with our billing system. We understand how frustrating it can be to deal with billing issues, especially when you have set up automatic payments. We appreciate your acknowledgment of the quality of our product, and we want to ensure that your entire experience with us is just as positive. Thank you for bringing this to our attention and we hope to speak with you soon regarding this matter.

Response from LifeStationJun 21, 2024

We're sorry to hear about your experience. Please contact our Customer Care team at 800.998.2400 so we can discuss this matter.

Response from LifeStationJun 18, 2024

We sincerely apologize for the frustration you've experienced. We understand how upsetting this situation must be. We value your father's long-term subscription and your loyalty to our service. We would like the opportunity to make this right and discuss the matter further. Please give us a call at 800.998.2400 at your earliest convenience, so we can find a satisfactory resolution together. We look forward to assisting you.