LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
Showing 2,280 reviews with 5 stars · Clear filters
Constance B.
Justin was so nice, and so informative. He answered all our questions, and made the whole transaction easy and fast.
Response from LifeStationMay 22, 2025
We’re thrilled to hear that Justin was able to provide you with such a positive experience. It’s wonderful to know that he was informative, helpful, and made the process both easy and fast for you. We’ll be sure to share your feedback with him—he’ll be delighted to hear it!
Timothy J A.
Once I got over the fact that Aetna doesn’t seem like fall monitoring devices aren’t important to cover for their elderly that live alone. After that things went smoothly.
Response from LifeStationMay 22, 2025
Thank you for taking the time to leave a review. We're glad we were able to speak to you regarding your coverage. Please don't hesitate to give us a call if you have any additional questions.
customer
I spoke with Thomas and he was very helpful answering all of my questions. He was a pleasure to speak with.
Response from LifeStationMay 22, 2025
Thank you for the 5-star review! We're so glad to hear that Thomas was helpful and a pleasure to speak with. We'll be sure to share your feedback with him—he'll really appreciate it! Let us know if there's anything else we can do for you.
Brian
Sales rep was friendly, knowledgeable, and answered every question I had.
Response from LifeStationMay 22, 2025
Thank you for taking the time to leave a 5-star review!
David
The person who helped me get this ordered was the BEST!!! He was patient. He explained everything. Answered all my questions that I had.
Response from LifeStationMay 22, 2025
Thank you so much for the wonderful feedback! We're thrilled to hear that the representative who assisted you was patient, thorough, and helpful throughout the process. We'll be sure to pass along your kind words—it'll mean a lot.
Karin
He took the time to understand me. Hebexplained every thing to me. He very personal and I was anxious he vlcslled me down.
Response from LifeStationMay 21, 2025
We're so glad to hear that our representative took the time to truly listen, offer support, and explain everything clearly. It's important to us that you feel understood and at ease throughout the process. Thank you for sharing your thoughtful feedback!
Annette
I was looking for information for my mother. A representative named Sherry gave me all the information,and all my questions were answered. This sales rep.sold me.
Response from LifeStationMay 21, 2025
We’re so pleased to hear that Sherry was able to provide the information you needed and answer all your questions. It's great to know she helped make the process smooth and informative as you explored options for your mother. Thank you for sharing your experience!
customerJesse F.
It was a very easy process. The customer care person I spoke with was very knowledgeable and patient with me, this wearable device, which is a watch will be very helpful to me being as though that I am a fall Risk and the cost monthly is very easy to deal with financially.
Response from LifeStationMay 21, 2025
Thank you for the 5-star review! We're glad to hear the process was easy and that our team was able to provide knowledgeable and patient support. It’s great to know the watch will offer you peace of mind and that the cost fits your budget. We're here for you anytime you need us!