LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
Showing 2,280 reviews with 5 stars · Clear filters
Lori
Kristina was very helpful and had a fun personality to engage with. I wish all of the customer service agents were like her. I hope I spelled her name right.
Response from LifeStationJun 27, 2025
We're thrilled to hear that Kristina was helpful and made your experience enjoyable with her fun personality. We'll be sure to share your feedback with her, she’ll be delighted! We appreciate you taking the time to share your experience!
mobel
Ben very knowledgeable n friendly A plus for your company
Response from LifeStationJun 25, 2025
Thank you for the 5-star review! We're proud to have Ben on our team—his knowledge and friendliness truly make a difference. We’ll be sure to pass along the A+ recognition!
Jennifer
Very helpful and friendly sales rep!!
Response from LifeStationJun 25, 2025
We're glad to hear our sales representative was both helpful and friendly—exactly the experience we strive to provide! Thanks for the review!
customer
Aetna & Frankie made this experience so easy for me and my daughter! Gives us the piece of mind without breaking the bank🙏🏻
Response from LifeStationJun 25, 2025
Thank you for your feedback! We're thrilled to hear that Aetna and Frankie made things easy for you and your daughter. Knowing you feel peace of mind without added financial stress means everything to us.
customer Billy C.
The time and patience taken by the representative was excellent. Her knowledge of the product and benefits of its use gave a clear explanation of what to expect.
Response from LifeStationJun 25, 2025
Thank you for the 5-star review! We're so glad to hear our representative took the time to provide a clear and thorough explanation. It's great to know her patience and product knowledge made a positive impact on your experience.
DONNA E.
Excellent service I ask alot of question was able to answer everything for me.
Response from LifeStationJun 24, 2025
Thank you for your kind feedback! We're so glad to hear that all of your questions were answered and that you received excellent service. We’re always here to help and happy to provide the support you need.
Sandi and Steve S.
Hello, Husband, Steve and I were interested in the Life Alert and when call Sherry answered all of our questions. She also gave us good advice. When we asked her to give us a little time and we would get back to her. She let us know that we may not get her to speak with. Sherry called us back, in California, at exactly 2:00pm. This is the time we agreed upon. Again Sherry answered all of our questions and assisted us in ordering the Life Station. Steve could not decide on the necklace or wristlet. With Sherry's help we decided on the wristlet so he could wear his good watch, and I can locate him in the half acre property we have without running around and calling his name. We are very happy with Sherry, she was patient, kind and knowledgeable. Thank you Sherry and Life Station Sandi and Steve Stamates
Response from LifeStationJun 24, 2025
We’re thrilled to hear that Sherry provided such helpful and attentive service. It’s great to know she was patient, punctual, and knowledgeable, making sure all your questions were answered and guiding you through the decision process. We’re glad you and Steve feel confident and comfortable with your choice, and we appreciate the trust you’ve placed in Life Station. We’ll be sure to pass along your kind words to Sherry! Thank you for the 5-star review!
customer
The person who helped make Frankie had all the answers. Made it very easy for me. I will be eighty five this september. He gave me the different choices up front, they were very clear as well as different. It didn't take long. I thought it was going to be a difficult decision for me, but it was not. He's good at his job. He's patient, he's knowledgeable.What more can you askhi
Response from LifeStationJun 24, 2025
Thank you so much for sharing your experience! We’re so glad to hear that Frankie made the process easy and straightforward for you. Turning 85 is a milestone, and we're honored to support you at this stage. Frankie’s patience, clarity, and knowledge truly make a difference, and we’re proud to have him on our team. We’ll be sure to share your kind words with him—he’ll be thrilled to know he helped make your decision an easy one!