Jill D.
Good Experience
Friendly, knowledgeable, and easy to understand.
Response from LifeStationJul 25, 2025
Thank you for the 5-star review!

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 2,280 reviews with 5 stars · Clear filters
Jill D.
Friendly, knowledgeable, and easy to understand.
Response from LifeStationJul 25, 2025
Thank you for the 5-star review!
customerLouis H.
I have never had a superb experience buying into any service i was treated with one of the most kind, thoughtful and friendliest representive. she answered all my concerns. no high pressure to buy. i appreciate that. i was sold with your price and the great exxperience i had.
Response from LifeStationJul 25, 2025
We’re truly delighted to hear that your experience was exceptional and that our representative made you feel comfortable, informed, and valued — without any pressure. We believe that kindness, transparency, and thoughtful service make all the difference. We're so glad our pricing and your positive interaction made the decision easy. Welcome to the LifeStation family!
MARY B.
Very knowledgeable rep. Listened to my situation. Very empathetic
Response from LifeStationJul 25, 2025
Thank you for sharing your experience. We're glad to hear that the representative you spoke with took the time to fully understand your situation. Providing personalized support is essential to ensuring our customers receive the device that best meets their needs. Welcome to the LifeStation family — we're honored to have you with us.
customer
Helpful customer service
Response from LifeStationJul 25, 2025
Thank you for the 5-star review!
Esther W.
Customer Service agents are extremely nice and informative. Thank you, Sherrie.
Response from LifeStationJul 24, 2025
We're so happy to hear that you had a positive experience with our Customer Service team. We'll be sure to pass your kind words along to Sherrie—she’ll appreciate it! Thank you for the 5-star review!
Sherri M.
Working with Christina was a wonderful experience. She was extremely helpful in giving me the information and answering all my questions. She was a pleasure to talk to and her advice was helpful.
Response from LifeStationJul 24, 2025
We're so glad to hear that working with Christina was a great experience. It's wonderful to know she was helpful, informative, and a pleasure to speak with. We'll be sure to share your feedback with her!
customer
Patient and answered questions
Response from LifeStationJul 22, 2025
Thank you for taking the time to leave a 5-star review!
Joann G.
Wonderful customer service from Frankie! He made the process very understandable and answered any questions I had.
Response from LifeStationJul 22, 2025
Thank you for the 5-star review! We're thrilled to hear that Frankie provided you with wonderful customer service and made everything easy to understand. We’ll be sure to share your feedback with him!