LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
Showing 2,280 reviews with 5 stars · Clear filters
Candace C.
No background noise ...no heavy accent ...no talking over..called at the right time..seem to understand my situation....not a hard sell call which I appreciated
Response from LifeStationJul 29, 2025
Thank you for your feedback! We're glad to hear the call was clear, well-timed, and respectful of your situation. We especially appreciate you noting that it didn’t feel like a hard sell — that’s exactly the kind of experience we aim to provide.
customerCindy R.
The operator, Frankie, was very helpful and understanding and considerate of the situation.
Response from LifeStationJul 28, 2025
We're so pleased to hear that Frankie was helpful, understanding, and considerate during your experience. He’s dedicated to providing compassionate and professional support, and we’ll be sure to pass along your kind words to him. Thank you for sharing your experience!!
Cynthia B.
Everything was great, looking forward to knowing that my Mother-Law will be safe.
Response from LifeStationJul 28, 2025
Thank you so much for your 5-star review! We're truly glad to hear everything went well, and we’re honored to play a part in helping keep your mother-in-law safe. If you ever have any questions or need support, we’re just a call away.
Richard T.
The main selling point for us was the excellent job that Frankie did in his explanations. He really took the time to explain all the details and was very helpful. He really understood your product and helped us get the right product for our needs. Again an excellent job by Frankie!!!! Another selling point was that your service is not outsourced but direct call to someone in the US.
Response from LifeStationJul 28, 2025
Thank you so much for your kind words! We’re thrilled to hear that Frankie made such a positive impact on your experience. He truly takes pride in ensuring every customer feels informed and confident in their decision, and we’ll be sure to share your feedback with him—he’ll be delighted to hear it! We also appreciate you recognizing the value of our U.S.-based team. Thank you for choosing LifeStation!
Janell
Your Salman really knew his stuff and was very amiable.
Response from LifeStationJul 28, 2025
Thank you for the 5-star review!
Emil C.
Very helpful, explained very clearly information about the policy and device.
Response from LifeStationJul 28, 2025
Thank you for the 5-star review and for sharing your feedback!
Joanne P.
A very helpful and considerate gentleman helped me work out what might work for me the best. There were multiple interruptions that I had to take care of, and he was considerate enough to hold on while I tended to them.
Response from LifeStationJul 26, 2025
Thank you for sharing your feedback. Providing considerate and personalized service is something we take great pride in, and your feedback lets us know we’re on the right track. We’ll be sure to share your kind words with the gentleman who assisted you.
customer
Our service tech did a great job!
Response from LifeStationJul 26, 2025
Thank you for taking the time to leave a 5-star review!