Stacyb7
Survey
The representative listened to all of my concerns, and met them with a product that works best for my needs.
Response from LifeStationJul 29, 2025
Thank you for taking the time to share your experience.

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 2,280 reviews with 5 stars · Clear filters
Stacyb7
The representative listened to all of my concerns, and met them with a product that works best for my needs.
Response from LifeStationJul 29, 2025
Thank you for taking the time to share your experience.
Bridget B.
The agent was patient, kind and knew about the company and the products.
Response from LifeStationJul 29, 2025
Thank you for the 5-star review!
customer
I spoke with Frankie who was wonderful in helping me with the purchase of a medical alert. I was even more grateful when he explained I'd get a discount because of their association with my health insurer. The monthly payment was within my budget. I'm glad I called Life station. Mary S.
Response from LifeStationJul 29, 2025
Thank you for sharing your experience! We're so glad Frankie was able to assist you and help you take advantage of the discount through your health insurer. It’s great to hear the service fit within your budget and gave you peace of mind. We're happy you chose LifeStation!
customer
Ben was very nice and professional. He took the time to explain the process and answer all my questions. A great experience!
Response from LifeStationJul 29, 2025
Thank you for your kind words! We're so glad to hear that Ben was professional, thorough, and made your experience a great one. We'll be sure to pass along your feedback to him!
Sandra M.
7/28/25: Friendly person to explain all aspects of the program, prices, and friendly conversation also.
Response from LifeStationJul 29, 2025
Thank you for the 5-star review!
Shelley B.
Jordan was so pleasant, helpful and knowledgeable. He took his time making sure I had all my questions answered and was in no rush. He seemed to truly care about my needs and made me feel comfortable about going with this company. I'm excited to get my equipment and know that I will always have help at the push of a button.
Response from LifeStationJul 29, 2025
Thank you for sharing your experience! We're so happy to hear that Jordan was pleasant, helpful, and took the time to ensure all your questions were answered. It’s great to know he made you feel comfortable and confident in your decision. We’re excited for you to receive your equipment and proud to be a source of support whenever you need it — just a button away!
Mary A.
Sherry was wonderful! She was friendly, patient, and knowledgeable. If I were to run my own business again, I would hire her, and I have very high standards for my employees. The only suggestion that I would make is that I would appreciate the opportunity to pay for overnight or two-day delivery. Unfortunately, this service is not currently being offered. Other than that, I give Life Station top marks. I've had it for my dad for six years and it has proven to be a life-saving benefit that gives me peace of mind.
Response from LifeStationJul 29, 2025
Thank you so much for your thoughtful and heartfelt feedback! We're thrilled to hear that Sherry made such a positive impression. Your comment about hiring her yourself truly means a lot and speaks volumes about the quality of service she provides. We also appreciate your suggestion regarding expedited shipping and will certainly pass that along to the appropriate team for consideration. Thank you for choosing LifeStation!
Mark B.
The customer service representative, Sherry, was very helpful.
Response from LifeStationJul 29, 2025
Thank you for your kind words! We're so glad to hear that Sherry was helpful — we’ll be sure to share your feedback with her.