David C P.
Very helpful and knowledgeable
Very helpful and knowledgeable
Response from LifeStationAug 27, 2025
Thank you for taking the time to leave a review!

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent

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Showing 2,280 reviews with 5 stars · Clear filters
David C P.
Very helpful and knowledgeable
Response from LifeStationAug 27, 2025
Thank you for taking the time to leave a review!
P R F.
Jordan answered my questions with honesty and truth. Was forthcoming with information about the units and the company. The price is in the ballpark for my budget.
Response from LifeStationAug 27, 2025
We’re so glad to hear that Jordan provided honest and helpful information while answering your questions. Transparency and trust are very important to us, and we’re happy the pricing fit within your budget. We appreciate you choosing LifeStation!
Mairead
The agents who helped me were very knowledgeable about your products. They had personal experience with them and explicitly took all the time in the world to answer my questions. Their answers were credible and useful, reflecting their own experience. The agents also had a wonderful sense of humor and empathy, letting me know I had been heard, yet they didn't judge my needs or my questions. The answers made sense. I enjoyed speaking with them and look forward to learning more about and using the device I ordered.
Response from LifeStationAug 27, 2025
Thank you for the 5-star review! We’re delighted to hear that our agents provided you with knowledgeable, empathetic, and supportive service. Taking the time to answer every question, while also making the experience enjoyable, is exactly the kind of care we strive to provide. We’re so glad you felt heard and respected, and we look forward to supporting you as you begin using your LifeStation device.
Stephen F.
The intake individual was Sheryl, and I found her to be very helpful and understanding regarding my needs. She was also very kind!
Response from LifeStationAug 27, 2025
We’re so glad to hear that Sheryl was helpful, understanding, and kind while assisting you. Providing compassionate support is what we strive for, and we’ll be sure to share your kind words with her. We truly appreciate you choosing LifeStation!
Mary D.
Easy and quick.
Response from LifeStationAug 27, 2025
Thank you for the 5-star review!
Shannon C.
Yates was very helpful! He answered all our questions! Excellent customer service!
Response from LifeStationAug 27, 2025
We’re so happy to hear that Yates was able to answer all your questions and provide excellent customer service. We’ll be sure to share your kind words with him. We truly appreciate you choosing LifeStation!
Nancy Harrington P.
Sherry was informative and did her best to make this device affordable to me. I look forward to getting and using my device.
Response from LifeStationAug 27, 2025
Thank you for sharing your experience! We’re so glad to hear that Sherry was informative and worked hard to make sure your device was affordable. We’re excited for you to receive and start using your LifeStation device, and we’ll be here to support you every step of the way.
customer
Justin was our LifeStation advisor and was so pleasant. He explained everything to us in such a calm and fun way, that my MoM did not want to go with anyone else. He even helped out to see if our insurance offered any type of help. Thank you Justin, Lois & Laura
Response from LifeStationAug 27, 2025
Lois & Laura, thank you so much for your kind words! We’re delighted to hear that Justin provided such a pleasant and supportive experience for you and your mom. Taking the time to explain everything clearly—and even going the extra mile to check on insurance options—truly reflects the care we strive to provide. We’re so glad you chose LifeStation, and we’ll be here whenever you need us!