N.M.Duncan
LOCK BOX NOT WORKING
LOCK BOX NOT WORKING. CODE GIVEN ME DOES NOT OPEN BOX. CANT USE LOCK BOX. HAVE TO LEAVE DOOR UNLOCKED AT ALL TIMES. CORD THAT HOLDS NECKLACE BROKE TWICE SO USING SHOE STRING.

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 106 reviews with 3 stars · Clear filters
N.M.Duncan
LOCK BOX NOT WORKING. CODE GIVEN ME DOES NOT OPEN BOX. CANT USE LOCK BOX. HAVE TO LEAVE DOOR UNLOCKED AT ALL TIMES. CORD THAT HOLDS NECKLACE BROKE TWICE SO USING SHOE STRING.
Jc
Low tech product. Everything has to be done on the phone. No app or website site to do customer service tasks.
Karen S.
I hope it will work in an emergency since it has never counted my steps right and now it's not able to take my pulse.
DR. DANIELLE S.
The battery life is not capable of letting me wear my device all day.
Rita S.
It's large and clumsy, I'm always bumping it on something. The charging voice is too loud. The pedometer stopped working and the charging system was giving me problems, but that is fixed now. It does make me feel safer when I'm working around the house because I know I contact someone if I run into a problem or something bad happens and I can't get to a phone.
Sheryl K.
I find the device cumbersome. It keeps turning toward the back. The cord is very long so when I adjust it, there is a long piece sticking out on my back. Otherwise, I like the peace of mind I have when wearing it.
Jeffrey G.
The device will only provide only 10-12 hours of use before loudly declaring your battery is low, please recharge soon. This is very startling in the middle of the night. I haven't had an occasion to have to use the call for help function. The heart rate and step monitor function works OK for the amount of time that I do wear this device.
GERALDINE G.
The wrong unit was sent to me initially. I called and had the correct unit, however I recently discovered that I did not receive a replacement for the lock box that I paid for. This item has been charged to me each month, but I need the replacement box. I had to return the first unit which included the lock box before they would send the replacement unit. A lock box was not included. I want the lock box and a refund for the months I did not have it. The unit works fine, but the staff should not rely on a 75 year old women to tell them the lock box was missing.