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LifeStation Reviews | Read Customer Reviews of lifestation.com

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Health & Medical
Hospital & Emergency
LifeStation

LifeStationReviews of lifestation.com

4.62,864 reviews
Hospital & Emergency
825 Rahway Avenue, Union, New Jersey

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LifeStation4.6

Reviews2,864 About Contact

Overall score

4.6 out of 5

Excellent

Average of 2,864 reviews

Distribution

5★80%
4★10%
3★4%
2★2%
1★5%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 884-8888
lifestation.com
[email protected]
825 Rahway AvenueUnion, NJ 07083

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About LifeStation

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.

LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: lifestation.com
Website: lifestation.com
Category: Hospital & Emergency
Location: Union, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 94% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LifeStation reviews

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Charlene P.
Mar 31, 2017
It's in the home of my 2 elderly …
It's in the home of my 2 elderly parents and has been great
Response from LifeStationMar 31, 2017
Charlene, thank you for the review we’re so happy you’ve enjoyed the LifeStation service.
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Gary M.
Mar 31, 2017
Well worth the peace of mind knowing …
Well worth the peace of mind knowing that if Mom falls, she would be able to get help.
Response from LifeStationMar 31, 2017
Gary, part of the greatest benefit of LifeStation is the peace of mind it provides to customers that should they ever need it, help is available. We’re glad you and your mom enjoy the LifeStation service.
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Donna S.
Mar 31, 2017
I received my new battery
I received my new battery, but don't wear it as a watch, which you also sent. The new battery doesn't fit in my necklace, it's too big. Please send the right sized necklace. Thank you.
Response from LifeStationApr 10, 2017
Thank you, Donna for your feedback. We are glad we were able to speak with you and had a chance to address your concern. We look forward to continue monitoring your service.
Report
Allen E N.
Mar 31, 2017
IMMEDIATE response!
So far, I haven't had to use LifeStation due to an emergency. I HAVE, however, pushed the button by mistake several times. The response has been IMMEDIATE.....AND I am addressed by my first name. I am very pleases.
Response from LifeStationMar 31, 2017
Allen, we’re happy you’ve enjoyed your LifeStation system. We do everything we can to ensure the best customer service experience, fastest response time, and easiest set up possible for all of our customers. Thank you for the review.
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Jesse T.
Mar 31, 2017
Very good experience
My family had a pleasant experience with Lifestation personnel and equipement. My mother was 92 when we convinced her she needed to be monitored when she was left alone for any period of time. She finally saw the fruit of our efforts when she accidently activated her fall neck pendant at 2am in the morning and the first responders let themselves into the house to check up on her. It gave her a scare at first but she had peace of mind knowing someone will arrive to look after her. She passed away this January. Knowing we had a reliable back up system made caring for my mother a lot more easier.
Response from LifeStationMar 31, 2017
Jesse, we’re so glad you’ve had a pleasant experience using the LifeStation system. You’re right, pushing your help button is a good way to see how fast our response time is during an emergency. We’re glad we were able to provide your family with peace of mind, thanks for the review.
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Linda G.
Mar 31, 2017
My only complaint is that the caller ID …
My only complaint is that the caller ID listed the phone number as "Toll Free", which made me think it was a telemarketer. ID needs to say LifeStation. Could have created a problem.
Response from LifeStationApr 10, 2017
Thank you, Linda for your feedback. We are glad we were able to speak with you and had a chance to address your concern. We look forward to continue monitoring this service.
Report
Richard L.
Mar 31, 2017
always there
always there
Response from LifeStationMar 31, 2017
Richard, you’re right that the LifeStation system is always there in case of an emergency should you need help. Thanks for the review.
Report
Katrina M.
Mar 30, 2017
Our parents used LifeStation
Our parents used LifeStation in their homes. Things worked exactly as they were supposed to when the alert button was pushed. The emergency workers arrived in a timely manner, and LifeStation let us know that our parents had pushed the button. Having LifeStation is not a replacement for checking in on older folks, but it gives definite peace of mind when your parents are home alone.
Response from LifeStationMar 31, 2017
Katrina, thank you for the review we’re so happy you’ve enjoyed the LifeStation service. We do everything we can to ensure the best customer service experience, fastest response time, and easiest set up possible for all of our customers.
Report

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