THELMA F. H.
Thankfully
Thankfully, I have not had to use LifeStation, but having it at my bedside gives me peace of mind.
Response from LifeStationAug 30, 2017
Thanks for the review, Thelma!

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Excellent

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Showing 2,280 reviews with 5 stars · Clear filters
THELMA F. H.
Thankfully, I have not had to use LifeStation, but having it at my bedside gives me peace of mind.
Response from LifeStationAug 30, 2017
Thanks for the review, Thelma!
Carol B.
Prompt replies.
Response from LifeStationAug 30, 2017
Thanks for the review, Carol!
Glen K.
We are very happy with it. If we have any questions some one is always there to help us
Response from LifeStationAug 30, 2017
Thank you for taking the time to write a review, Glen! You’re right, our Customer Service Experts are available 24/7 should you ever need help!
Jo Ann C.
life station has not tested my station since I received it would like a test but going out of town right now
Response from LifeStationSep 13, 2017
Thank you, Jo Ann for your feedback. We are glad we were able to speak with you and had a chance to address your concern. We look forward to continued, monitoring of service. – James
Angela D.
Lifestation gives me peace of mind when I am away from my 82 year old mom who lives on her own and has always been independent. Thank you for a great product and service!
Response from LifeStationAug 30, 2017
Thanks for the review, Angela !
Helen L.
I accidentally knocked (I guess ) the button on my wrist band or knocked the button on the outdoor device....anyway i did not summon help that I knew of.. I heard some talking coming from another room which I could not understand..must have been from base station.. I did not answer some calls on the phone I did not recognize. Finally a 650 number (my area) come up and I answered it even though I did not recognize the caller. It was police dept. wanting to know if I needed help. I told them them "no".
Response from LifeStationSep 14, 2017
Thank you, Helen for your feedback. We are glad we were able to speak with you and had a chance to address your concern. Your contact list was updated. Please make sure you reach out to provide additional contacts at your earliest convenience. We look forward to continued, monitoring of service. - James
Joyce R.
I would absolutely recommend this company and have done so already. Service is great and everyone is very caring and helpful. It gives the family peace knowing that our father is in good hands.
Response from LifeStationAug 30, 2017
Joyce, we are so glad the LifeStation service could provide you and your family with greater peace of mind!
Certified U.
Anyone who's called an 800-number for "Customer Service" these days has experienced poor phone line audio and customer service reps who can barely speak English. The BIG reason --- above all others --- that I'd recommend LifeStation over their competitors is simple... LifeStation emergency operators. 1) They're physically located at a call center here in the United States. 2) The quality of the Phone Line is excellent. 3) MOST IMPORTANT - Every LifeStation operator that I've had contact with knows how to SPEAK ENGLISH!!!!!! In a real Emergency, the quality of the phone line and the ability to commuicate with English-speaking operators can be a lefe or death issue. I am 100% confident that in any Emergency, the operators at LifeStation will be able to commuicate effectively.
Response from LifeStationAug 30, 2017
Thank you so much for taking the time to write a review! We’re very proud of our excellent customer service staff and the quality service they provide during both false alarms and real emergencies!