Ed H.
Malfunction of alert
WE were away from home. My husband wore his life station and it malfunctioned without our knowledge. My neighbor called us on cell phone to ask if we were ok as fire engine & Ambulance were at our farm. They had been notified by life alert. Even though it was a malfunction alarm we were pleased to know the response by our local fire dept & ambulance were there to look for us. Our device was replaced immediately.
Response from LifeStationJan 8, 2018
Ed, thank you for taking the time to write a review. We understand that accidental activations can sometimes be a nuisance, but it’s also a great opportunity to confirm your device is working properly. We're glad to hear that you received your replacement device. Feel free to contact our 24/7 customer service line at 800.998.2400.