LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
Showing 2,280 reviews with 5 stars · Clear filters
Paul G.
Very friendly and works well with older hard of hearing clients.
Response from LifeStationMay 29, 2018
We know how important it is for those who are hard of hearing to be able to use our devices, so we strive to make sure our monitoring specialists are as clear as possible when working with their clients. Thank you for taking the time to write a review Paul!
Cynthia F.
We have had this service for a few years and have had no problems.
Response from LifeStationMay 29, 2018
And hopefully you never will. Thank you for the review Cynthia!
Catherine C.
Great customer service
Response from LifeStationMay 29, 2018
Thank you Catherine!
Linda J.
This service was so helpful for both of my parents. I received prompt notifications when my parents needed help and when needed the calls to 911 were seamless. The only times that were a bit confusing were when the notifications were electronic and would send messages to everyone on the call list even though I was contacted first and dealt with the problem. This usually happened late in the evening and on weekends. When I would call back it was an automated message and could not get through to a person. Then the rest of the call list would be notified.
Response from LifeStationMay 29, 2018
Thank you for taking the time to write a review Linda. If you have concerns about the order in which our monitoring specialists contact people feel free to contact our 24/7 customer service line at 800.998.2400.
Era S.
Have not had to use it but they answer promptly when testing it
Response from LifeStationMay 24, 2018
Hopefully you will never need to use the device but know that we are always ready to provide assistance.
Joan
Very satisfied with the service!
Response from LifeStationMay 24, 2018
Thanks Joan!
Donna
Amazing staff and product
Response from LifeStationMay 24, 2018
Thanks for the review, Donna!
Rosalie W.
I get a quick response each time I test it and on one occasion when I unknowingly pushed it the emergency team came very quickly. I feel very safe having it in my home.
Response from LifeStationMay 24, 2018
Thank you Rosalie!