TOM K.
operators have been most kind to…
operators have been most kind to accidental alerts
Response from LifeStationSep 12, 2018
Thank you very much for taking the time to write a review Tom!

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 2,280 reviews with 5 stars · Clear filters
TOM K.
operators have been most kind to accidental alerts
Response from LifeStationSep 12, 2018
Thank you very much for taking the time to write a review Tom!
Sue Byrd E.
I have been fortunate enough to have a Life Station for about 3 years now and I don't know what I would do without it. I am 80 years old and live alone and have a tendency to fall and I am a heavy person. Getting me up off the floor is a chore and I need some strong men to help me. I have fallen at least 4 times inside my apartment and needed help to get up. The person on the phone has always been so accommodating and got me help right away. I did call once for an ambulance to take me to the ER due to a breathing problem. Again, they were right here (EMTs and Firemen) and got me there very quickly. I fell last week at a restaurant and thank goodness my daughter was there to get me up with some help from another person. I just ordered the GPS to replace the one I have and now I don't have to worry about falling when I am outside my apartment. Thank you so much for this device and my children thank you also.
Response from LifeStationSep 12, 2018
Thank you for taking the time to write a review Sue. I am sorry to read about your falls, but i glad that we were able to help you each time and that you are safe. The GPS device is very useful and many people have commented that being able to go anywhere with the device provides even more peace of mind than the regular device does. Because you always have it on you you know that we are only one push away from being able to help.
Alfred S.
Very efficient.
Response from LifeStationSep 12, 2018
Thank you for taking the time to write a review Alfred.
Christina
Once this was set up, the process has been tiny because the only times I and the pendant have engaged with Lifestation were two times when I triggered it by accident - they were very nice about it. Dealing with them was orderly and they had a series of payment plans, one of which, providing for automatic payment has gone forward without any difficulty. My son, who is a health care insurance professional, recommended Lifestation as one of four companies among many which he had researched and considered reliable, and they seem to be, by one who has had no medical interactions yet, and only courtesy when I set the pendant off by hugging a frozen duck while wearing it while cooking.
Response from LifeStationSep 12, 2018
Thank you very much for taking the time to write a review Christina. We are very happy that you have not needed to use our device, in fact that is the best thing that we can hope for. When the button is pressed though, accident or not, you can be sure that we will be here to assist you in any way that we can.
MARIE A. B.
i had one instance where my alert accidentally went off and I was unaware of it they sent help immediately. I would definitely recommend LifeStation
Response from LifeStationSep 12, 2018
Thank you for taking the time to write a review Marie. We always take every button press as seriously as we can since we never know until you talk to us how dire the situation is.
A. F.
I don't have any experiences to report. Sometimes I remember to check in and say that I am okay, but what I am really doing is checking to see that someone is listening for my voice. Just like to know that you are really there. And you are.
Response from LifeStationSep 12, 2018
Thank you for the review A. We will always be here for you, but i understand wanting to check in just to make sure that we are really here and ready to help, which of course we always are.
Laura
LifeStation is very responsive. My friend has triggered her alert several times recently and LifeStation always responds appropriately. Like another pair of eyes when nobody else is around.
Response from LifeStationSep 12, 2018
Thank you for taking the time to write a review Laura. We never know if a button press if an emergency or not, so we have to take each event very seriously until we hear that the person is okay.
Anna R.
Luckily I did not have an emergency, but when I accidently touched the button my alarm went off immediately. Therefore, I know that I do have an accident in my home, they will call me.
Response from LifeStationSep 12, 2018
Thank you for taking the time to write a review Anna. You can be sure that we will be always be ready to help if you push the button.