PATRICIA F.
Excellent service.
We had an alert system for my Dad and the service was excellent, as was the entire staff that we dealt with.
Response from LifeStationFeb 13, 2019
Thank you for the review Patricia!

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 2,280 reviews with 5 stars · Clear filters
PATRICIA F.
We had an alert system for my Dad and the service was excellent, as was the entire staff that we dealt with.
Response from LifeStationFeb 13, 2019
Thank you for the review Patricia!
Greg B.
Always reliable and great customer service!
Response from LifeStationFeb 12, 2019
Thanks Greg!
Chuck (Charles) P.
This service met my need to have a convenient method of alerting professional services in the event I had a need. Fortunately I didn't need help but it was comforting to have that capability when living alone.
Response from LifeStationFeb 12, 2019
Thank you for taking the time to write a review Chuck! We are also glad that you never needed to use our product.
Anonymous
I had no issues with it or the company. I had the fall detection model and accidentally dropped my pendant and it worked someone was calling me and the neighbors. It was worth the piece of mind. You have to remember to wear it though, LOL does no good sitting on the dresser. There are more expensive alternatives but why bother, I don't see how they could do any better.
Response from LifeStationFeb 6, 2019
Thank you very much for taking the time to write a review. We have found that for many of our customers, the biggest difficulty is getting the user to consistently wear the device so that they can be continuously protected.
The Lem F.
The portable panic button was pushed accidentally as we all left the house, but we know the system/process works because the neighbor called when she saw the fire department trying to get into the house. She had seen us leave so she was able to intervene, but if it hadn’t been an accident and happened while my mother was alone the outcome would have been very different. What I don’t know is why none of the people on the notification list were called, but in a real emergency I’m inclined to think it was better they called and when they couldn’t reach her at home they automatically dispatched someone.
Response from LifeStationFeb 6, 2019
Thank you for taking the time to write a review Lem Family! I would recommend calling our customer line to check your account information in order to make sure that the process is clear on who to call when a button is pressed. Also, if you are concerned that the fire department may break down a door trying to get to your mother, you way want to consider getting a lock box to avoid any potential damages to your door. Our customer service team can help you with this as well if you are interested.
MARION H. E.
I both hear and clearly understand each person who has responded to me. Both kindness and caring in their voices. No real emergencies yet. Thank you I feel as if I have a friend along with me.
Response from LifeStationFeb 6, 2019
Thank you for taking the time to write a review Marion!
Karl W.
Worked fine over the one year we owned it.
Response from LifeStationFeb 6, 2019
Thank you Karl!
Kathleen Z.
I love it and my 3 sisters,all of us are widows, are using it from my recommendation
Response from LifeStationFeb 6, 2019
Thank you for the review Kathleen!