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LifeStation Reviews | Read Customer Reviews of lifestation.com

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Health & Medical
Hospital & Emergency
LifeStation

LifeStationReviews of lifestation.com

4.62,864 reviews
Hospital & Emergency
825 Rahway Avenue, Union, New Jersey

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LifeStation4.6

Reviews2,864 About Contact

Overall score

4.6 out of 5

Excellent

Average of 2,864 reviews

Distribution

5★80%
4★10%
3★4%
2★2%
1★5%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 884-8888
lifestation.com
[email protected]
825 Rahway AvenueUnion, NJ 07083

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About LifeStation

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.

LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: lifestation.com
Website: lifestation.com
Category: Hospital & Emergency
Location: Union, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 94% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LifeStation reviews

Showing 2,280 reviews with 5 stars · Clear filters

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LeRoy J.
Mar 2, 2024
Friendly and respectful
He was knowledgeable and he took the time to explained every package in details. I was pleased with his excellent communication skills and his willingness to listen to my questions about the product. Thank you for displaying wonderful customer service.
Response from LifeStationMar 5, 2024
Thank you so much for the wonderful 5-star review! We're thrilled to hear that you had such a great experience with us. Your feedback serves as motivation to continue delivering excellent service.
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customer
Mar 1, 2024
Was very helpful and explained how the…
Was very helpful and explained how the service and device works.
Response from LifeStationMar 5, 2024
Thank you for the kind words and the 5-star rating! We're so pleased to hear that our agent was able to assist you in a helpful manner. Your satisfaction is our ultimate goal, and we're grateful for the opportunity to have helped.
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Kim
Mar 1, 2024
A very nice woman helped me with…
A very nice woman helped me with everything I need. She was very compassionate
Response from LifeStationMar 5, 2024
Thank you for the 5-star review! We're truly touched by your kind words about our agent's compassion. Providing exceptional service with empathy is at the heart of what we do, and we're thrilled that it made a positive impact on your experience.
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customer
Mar 1, 2024
Very Knowledgable and patient Customer Support
Tom was very helpful!!!
Response from LifeStationMar 5, 2024
Thank you for taking the time to leave a positive review! We appreciate it.
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B. N.
Feb 29, 2024
Lifestation Helped Save My Life!
Great company and service! Helped save my life! I was walking in my kitchen and felt something warm on my leg. I looked down and there was already a pool of blood at my feet. I layed down on the floor and put pressure on the "warm spot". Boy Scout training! GRIN I called my wife whom was upstairs. She came down and immediately dialed 911. At the same time I pressed the button on my Lifestation pendant. My wife was screaming at 911 dispatch that she couldn't hear sirens (station only a couple blocks away). Lifestation answered and heard my wife screaming. They called 911 and my emergency contact. Paramedics and ambulance arrived. Then my emergency contact. Off to hospital I went and here I am, ALIVE, to write this review. Thank you Lifestation!
Response from LifeStationMar 5, 2024
Thank you for sharing your incredible experience with us! We're deeply moved to hear that our device played such a crucial role in your life. Your feedback inspires us to continue our mission of providing products that make a positive impact. We're honored to have been able to make a difference for you. Wishing you continued health and happiness!
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Walker
Feb 29, 2024
The agent was very kind explained…
The agent was very kind explained clearly to understand
Response from LifeStationMar 5, 2024
Hearing about your positive experience has made our day! Thank you for taking the time to share your feedback with us.
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Tom
Feb 29, 2024
Thanx
Fast service
Response from LifeStationMar 5, 2024
Thanks a million for the 5-star review! We're faster than a cheetah on caffeine when it comes to serving our awesome customers!
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Jana M.
Feb 28, 2024
Great customer service rep
I think it was Frankie - helped me decide what was the best system to get and was VERY HELPFUL. He gave me the piece of mind on ordering that it was the right thing to do. Now just hoping the system is as good as he was.
Response from LifeStationMar 5, 2024
It warms our hearts to hear such praise for Frankie! We'll make sure he receive the recognition he deserve for delivering exceptional service.
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