LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
Showing 2,280 reviews with 5 stars · Clear filters
No N.
When one is on a limited income willing to work with them. Thank you for you concern that I needed a fall detection unit.
Response from LifeStationMar 25, 2024
We truly appreciate your kind words. Rest assured, we're here to accommodate all needs and budgets. We're glad we could provide the assistance you required. If there's anything else we can do for you, just let us know.
customer
They were very helpful, explained and answered all my questions.
Response from LifeStationMar 25, 2024
We're delighted to hear that our team was able to assist you thoroughly by explaining and answering all your questions. If you ever have more inquiries or need further assistance, don't hesitate to reach out. We appreciate your support and the 5-star review!
customerLana G.
Talked to Christina, was very helpful. Answered all my questions .
Response from LifeStationMar 21, 2024
Thanks for the review! Christina's like a walking FAQ section, but with better customer service.
J M.
Christine was very courteous and informative. The price is great also. A lot more bang for my buck tha with previous company.
Response from LifeStationMar 21, 2024
Thanks for the awesome review! Christine's courteousness and knowledge are matched only by our commitment to offering unbeatable value. Thank you for choosing LifeStation!
Rosemarie L.
If I remember correctly, Sherry was my representative. She was fabulous. She informed of how the device works, what's included in the package, information about the fall detection and the cost. Then she provided information regarding a lockbox and how that would work. Since my dad is a Navy veteran, Sherry was able to get approval to waive the setup fees, shipping & handling and get a reduced monthly fee. She recommended that I reserve the device and could call back within 2 weeks to have it shipped if I decided to move forward. I discussed the device with other family members and decided to move forward. We are now anxiously waiting the arrival of the device for dad. The whole experience was informative, stress-free, and easy.
Response from LifeStationMar 21, 2024
Thank you for sharing your experience. We're thrilled to hear that Sherry provided you with such exceptional service and went above and beyond to ensure you had all the information you needed to make an informed decision. It's fantastic to hear that Sherry was able to assist you in obtaining special benefits as a Navy veteran. We're glad to have been able to make the process stress-free and easy for you and your family. We can't wait for your dad to receive the device, and we're here to assist you every step of the way. Thank you for choosing LifeStation!
Maria
What made my experience great was the fact that your customer service agent explained everything to me about what I was looking for in a medical alert system all in one place on a watch so I don’t have to carry around a separate gps system device Thanks very much
Response from LifeStationMar 20, 2024
Thank you for taking the time to share your positive experience with us! We're delighted to hear that our agent was able to assist you in finding the ideal medical alert system that suits your needs, all conveniently housed in a watch. We're thrilled that we could meet your expectations. Your satisfaction means everything to us, and we appreciate your support!
Susan M.
All questions answered Helpful and polite phone representative
Response from LifeStationMar 19, 2024
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that our phone representative was able to assist you effectively and courteously.
Mary
Polite and informative staff.
Response from LifeStationMar 19, 2024
Thank you for your review and kind words. Providing exceptional service is always our top priority, and it's wonderful to know that we've met your expectations.