LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
Showing 2,280 reviews with 5 stars · Clear filters
joann A.
Took quite a while to get to site and phone # and to find out if my insurance covered purchase. Once all of that was done, Tom was an excellent customer service representative!
Response from LifeStationApr 20, 2024
We apologize for the initial wait, but we're glad to hear that Tom provided excellent customer service once everything was sorted out. We appreciate your feedback and look forward to serving you better in the future! Thank you for the review!
customer
The Staff was great
Response from LifeStationApr 20, 2024
Thank you for the lovely 5-star review! We're thrilled to hear you enjoyed your experience with our fantastic team.
Maddy D.
I had been looking for a watch that actually tells time to wear if I ever fell down. Christine called the next day and she explained about their watch. It sounded like exactly what I was looking for. So, I ordered it. I got the watch, and it is perfect. A little smaller would have been nicer though.
Response from LifeStationApr 20, 2024
We're thrilled to hear that Christine was able to help you find the perfect watch to meet your needs. We appreciate your feedback regarding the size of the watch and will certainly take it into account for future improvements. Thank you for the review!
PAUL C.
thomas was very helpful
Response from LifeStationApr 20, 2024
Thank you for highlighting Thomas's contribution to your positive experience! He'll be honored to know he made a difference for you.
customerGay
Frankie was efficient with my time and clear in the explanations of plans. He was friendly and engaging!
Response from LifeStationApr 20, 2024
We're pleased to hear that Frankie provided efficient and clear explanations while maintaining a friendly demeanor. thank you for your review!
Penny S.
My representative, Thomas, was very well informed on the company and, in turn, explained everything in detail to me so I understood all aspects of the system. He answered every question I asked and was very thorough in his answer. I felt comfortable and at ease during this process. I am anxious to set up the system so I can feel safe in my own home and get myself back to my normal life inside and outside my house. My stroke, even though a mild one, made me realize that I have to reach out for help in order to live my life safe. I truly appreciate Aetna and all fantastic benefits they provide. So helpful to senior citizens. Thanks again and bless you.
Response from LifeStationApr 20, 2024
Thank you so much for your heartfelt 5-star review! We're delighted to hear that Thomas provided you with detailed and informative assistance, making you feel comfortable and at ease during the process. Your safety and peace of mind are our top priorities, and we're glad we could assist you in regaining your independence at home. We appreciate your kind words and are here for you every step of the way. Take care, and please don't hesitate to reach out if you need anything!
Sydell G.
Sherry was informative and was very nice on the phone. She answered all my questions.
Response from LifeStationApr 20, 2024
We're proud to have Sherry on our team, and your review reinforces her invaluable contribution. Thank you for recognizing her efforts!
customer
Christina was very helpful! She made me feel comfortable with choosing life station so I was happy to sign up.
Response from LifeStationApr 20, 2024
Thank you for highlighting Christina's contribution to your positive experience! She'll be honored to know she made a difference for you.