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LifeStation Reviews | Read Customer Reviews of lifestation.com

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Health & Medical
Hospital & Emergency
LifeStation

LifeStationReviews of lifestation.com

4.62,864 reviews
Hospital & Emergency
825 Rahway Avenue, Union, New Jersey

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LifeStation4.6

Reviews2,864 About Contact

Overall score

4.6 out of 5

Excellent

Average of 2,864 reviews

Distribution

5★80%
4★10%
3★4%
2★2%
1★5%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 884-8888
lifestation.com
[email protected]
825 Rahway AvenueUnion, NJ 07083

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About LifeStation

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.

LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: lifestation.com
Website: lifestation.com
Category: Hospital & Emergency
Location: Union, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 94% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LifeStation reviews

Showing 2,280 reviews with 5 stars · Clear filters

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Ms. Garland D P.
May 17, 2024
Sherry was the absolute best
Sherry was the absolute best. I had spoken with several other companies and immediately after speaking with Sherry, I knew that my decision was completed. Sherry was professional and confident, but not a hard sell. My sincere appreciation. Ms. Garland D Perkins
Response from LifeStationMay 20, 2024
Sherry's probably blushing from all the praise. We'll make sure she doesn't let it go to her head... too much. 😉 But seriously, we're thrilled she could make your decision easy-peasy. Thank you for the 5-star review!
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Patty C.
May 17, 2024
Compassion help in time of need
Compassion help in time of need
Response from LifeStationMay 20, 2024
We're so glad we could provide compassionate help when you needed it most. Your kind words mean a lot to us! 💖
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Katherine M.
May 17, 2024
The qualitt
The representative was very helpful
Response from LifeStationMay 20, 2024
Thank you so much for your kind words and the 5-star review! We're delighted to hear that our representative was able to assist.
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Valerie C.
May 17, 2024
Fall necklace
The gentleman (Thomas) was very helpful. I really like that he was knowable . Didn't try and sell me something we didn't want or need. And I hope its all we think it will be. The price seems fair. $34.95 monthly. - no long term contract. No hidden fees. Valerie for Mary Bray
Response from LifeStationMay 20, 2024
We're thrilled to hear that Thomas provided helpful and honest service. We aim to ensure our customers get exactly what they need without any pressure. We appreciate your trust and hope our service meets all your expectations. Thank you for the 5-star review
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Bill
May 16, 2024
My initial experience with a LifeStation rep.
My initial experience with Aetna trying to find out about Lifestation was not good. I was on the telephone with two different people for over fifteen minutes and they basically knew nothing about LifeStation, but they did call Lifestation for me. They were nice, but it was obvious they need training on LifeStation. When Christiana with LifeStation answered the telephone, my experience was 100% better. She did a great job of selling me a LifeStation system. Christina was very friendly, professional, and knowledgeable. She thoroughly answered all my questions. I was very appreciative and thankful for her, and LifeStation should be too.
Response from LifeStationMay 20, 2024
Thank you for your feedback and for your patience during your initial experience. We're glad to hear that Christiana was able to provide the excellent service you deserve. Your kind words about Christiana are greatly appreciated, and we'll make sure she knows how much you valued her assistance.
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Joe C.
May 16, 2024
Nice representative.
Nice representative.
Response from LifeStationMay 20, 2024
Thank you! We're glad to hear you had a positive experience with our representative.
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Ashleigh
May 15, 2024
Customer service was superior
Customer service was superior and the deciding factor of why we chose to go with LifeStation over other companies
Response from LifeStationMay 16, 2024
Thank you for the 5-star review. We're delighted to hear that our customer service stood out to you and played a pivotal role in your decision. Providing top-notch service is a priority for us, and we're thrilled that it helped set us apart.
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Donald
May 15, 2024
I was really impressed by Sherry in…
I was really impressed by Sherry in your customer service department. She was extremely knowledgeable and helped myself through the process. Very easy to work with in getting me your product. Thank Sherry for me.
Response from LifeStationMay 16, 2024
We're thrilled to hear that Sherry provided you with exceptional customer service and made your experience with us a smooth one. I'll be sure to pass along your kind words to Sherry; I know she'll be delighted to hear them. Thank you for your review
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