Joanna M.
Yes Thomas was very helpful
Yes Thomas was very helpful
Response from LifeStationOct 15, 2024
We're delighted that Thomas left a positive impression on you! Your feedback will motivate him to continue delivering excellence.

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 2,280 reviews with 5 stars · Clear filters
Joanna M.
Yes Thomas was very helpful
Response from LifeStationOct 15, 2024
We're delighted that Thomas left a positive impression on you! Your feedback will motivate him to continue delivering excellence.
CA
Thomas was a big help explaining the product and getting me set up. This is one of the few (only?) companies that allows you to choose the first contact phone number instead of automatically calling emergency services, which is what we needed.
Response from LifeStationOct 15, 2024
Thank you for your 5-star review! We’re so glad to hear that Thomas was able to assist you and make the setup process smooth. It’s wonderful to know that our feature allowing you to choose the first contact number is exactly what you needed—your feedback is important to us! We’re committed to offering solutions that work for our customers, and we’re happy that this we stood out for you.
Katherine S.
Agent Maria was my first contact. She was hospitable, knowledgeable,informative and made understanding the full function and benefit of the unit inviting. When I returned the call to purchase the unit, Frank completed the transaction. I was satisfied with his further information. I told him Maria did the work for him. I insisted he get her a bouquet of flowers. Make sure he does. I was pleased with the professionalism and I look forward to a good relationship.
Response from LifeStationOct 15, 2024
Thank you so much for your kind words and the wonderful 5-star review! We’re thrilled to hear that Maria made such a positive impression during your initial experience. She truly embodies the dedication and hospitality we strive to provide every day. It’s also great to know that Frank continued that level of service to complete your purchase seamlessly. I’ll be sure to pass along your feedback to both of them—and we’ll make sure Frank knows flowers are in order!
customer
Telephone representative was responsive, knowledgeable, explaining the features.
Response from LifeStationOct 15, 2024
Thank you for taking the time to leave a 5-star review.
Eddie
Good experience
Response from LifeStationOct 14, 2024
Thank you for the 5-star review.
customer
I got this for my gramm. Now I have peace of mind when she’s home alone
Response from LifeStationOct 14, 2024
Thank you so much for your 5-star review! We're thrilled to hear that our product has given you peace of mind, especially when it comes to your Gramm's safety and well-being. It's so important to feel secure knowing your loved ones are safe at home.
customer
Justin, who placed my order was very friendly, pleasant, and professional. Answered all my questions.
Response from LifeStationOct 14, 2024
We're proud to have Justin on our team, and your review reinforces his invaluable contribution. Thank you for recognizing his efforts!
Pamela H.
Frankie did. He was very pleasant and friendly. He explained everything I had a question about. He was a very nice gentleman.
Response from LifeStationOct 11, 2024
We're proud to have Frankie on our team, and your review reinforces their invaluable contribution. Thank you for recognizing his efforts!