LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
Showing 2,280 reviews with 5 stars · Clear filters
customer
Maria was very helpful and pleasant. She explained everything and answered all questions.
Response from LifeStationJan 21, 2025
Thank you for your fantastic 5-star review! We’re so glad to hear that Maria was helpful and pleasant throughout your experience. Providing clear explanations and answering all questions is what we strive for, and it’s wonderful to know Maria delivered that for you.
David V.
The ease of ordering and explanation of services.
Response from LifeStationJan 21, 2025
Thank you for your 5-star review! We’re thrilled to hear that you found the ordering process easy and the explanation of our services clear. Making things simple and straightforward for our customers is always a top priority.
Janet Rivera R.
Frankie was very patient, very knowledgeable, convincing, so I am taking a chance on your product. Explained the service very well.
Response from LifeStationJan 21, 2025
Thank you for your wonderful 5-star review! We're delighted to hear that Frankie made such a positive impact with his patience, knowledge, and thorough explanations. It's fantastic that he was able to provide the clarity and confidence you needed to take a chance on our product. We’re excited to have you on board and are confident you’ll love the service.
Diane
Excellent salesman. He asked all the right questions. At one point I told him I was going to check around with other systems, he pulled me back and I went ahead and bought due to his ability to give me pertinent information.
Response from LifeStationJan 21, 2025
Thank you so much for your 5-star review! We're thrilled to hear that our salesperson made such a positive impression and provided you with the information you needed to make a confident decision. It's great to know that their ability to ask the right questions and offer pertinent details helped you feel comfortable choosing us.
customer
Very informative and helpful
Response from LifeStationJan 20, 2025
Thank you for taking the time to leave a 5-star review!
Sandra
The Company has many options for devices and they're patient when dealing with you. Life station scheduled a called back to let by son hear all the details for the service. The call center representative didn't mind answering all my questions.
Response from LifeStationJan 20, 2025
Thank you so much for your 5-star review! We're thrilled to hear that you appreciated our variety of device options and our team's patience. Thank you for choosing LifeStation!
Georgie
The caller sounded like she understood my fears about my mom falling. Explained the features that matched what we need.
Response from LifeStationJan 17, 2025
Thank you for your 5-star review! We're glad to hear our team member was understanding and helped you find the right features for your mom's safety. We're confident that the service you selected will provide a piece of mind for you and your family!
Janet L A.
The person I spoke with was professional, but also warm, friendly and helpful. She did a very good job of explaining the different Life Station products to me, and helped me select the one which best met my needs. She had great people skills - a very important attribute in any line of work.
Response from LifeStationJan 17, 2025
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience and that our team member provided professional, warm, and helpful service. It's great to know she could guide you to the perfect Life Station product. Your kind words mean a lot to us!