Susan F.
Customer service is the best!
Customer service is the best!
Response from LifeStationJan 27, 2025
Thank you for the 5-star review

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent

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Excellent

Hospital & Emergency · Ridgefield, New Jersey
Great
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Great
Showing 2,280 reviews with 5 stars · Clear filters
Susan F.
Customer service is the best!
Response from LifeStationJan 27, 2025
Thank you for the 5-star review
James A T.
Customer Rep was very helpful and expalined everything to us in details about the plans and how device works. This helped us to make a decision quickly.
Response from LifeStationJan 27, 2025
Thank you for your review! We're glad our representative provided clear and helpful information to make your decision easier. We're here if you need anything!
Beth Z.
The rep, Sherry Lynn, was very helpful and not pushy at all. Answered all my questions and made me comfortable with my decision for this system for my mother. She was awesome. I was going to call around and get prices on other systems but after such good customer service, I was sold on Life Station.
Response from LifeStationJan 27, 2025
Thank you for your kind words! We're thrilled to hear Sherry Lynn provided such great service and made you feel confident in your decision. Welcome to the LifeStation family!
Joan
Your representative was well prepared, explained everything well, was pleasant, professional and I was very pleased with the experience. Well done!
Response from LifeStationJan 27, 2025
Thank you for your wonderful review! We're delighted you had such a positive experience with our representative. We're always here to help!
Pam
He answered all my questions and was very patient.
Response from LifeStationJan 27, 2025
Thank you for taking the time to leave a 5-star review
Florence
I compared prices and services. LifeStation was providing identical services and no base station or additional costs, just monitoring which was competitive.
Response from LifeStationJan 27, 2025
Thank you for your 5-star review! We're thrilled to hear that you found our pricing and services competitive and straightforward. At LifeStation, we strive to provide reliable, hassle-free solutions without unnecessary extras, so it means a lot that you noticed and appreciated that.
Jane S.
I could understand "Frankie". he Explained every thing quite well. I am 90 years old. It appears to be the proper fit for me. A nurse told me, better to have a device and not use it. The price fits my budget. I have an old home, will install a mail box at our back door. Thank you for the help.
Response from LifeStationJan 21, 2025
Thank you for your heartfelt 5-star review! We’re so glad to hear that Frankie was able to clearly explain everything and help you find the right fit for your needs. It’s wonderful to know that the service aligns with your budget and that you’re taking proactive steps for your safety and convenience. Your nurse’s advice is spot on, and we’re here to ensure you feel secure and supported.
customer
Fast service
Response from LifeStationJan 21, 2025
Thank you for the 5-star review!